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  • Report:  #733371

Complaint Review: KB Midlands Lincoln - Lincoln Internet

Reported By:
MikeJ - Lincoln, , United Kingdom
Submitted:
Updated:

KB Midlands Lincoln
55 Burton Road Lincoln Lincoln, Internet, United States of America
Phone:
01522 575751
Web:
Categories:
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They called us to service our vacuum and said they were calling from DYSON and were going to 'tune up' the cleaner for under 20 pounds. When the engineer came  he was very pleasant but after 25 minutes he came up with a bill for 150 pounds to fix my dyson when it wasn't even broken. I argued and threatened to call the police and TRADING STANDARDS as they were trying to scam us.
 
It turns out they are not DYSON and they have been cold calling calling thousands of people making out they are Dyson to get into their homes and try it on.
The following day I took the dyson back to the shop I bought from it and they said my Dyson is fine and dont allow anyone else to touch it as it invalidates the warranty.

We then also spoke to one of the managers at KB Midlands Linda Scoffin who said they are authorised by Mr Dyson to actually do this. It turns out that this is a lie. On another call to Linda Scoffin she denies having anything to do with dyson and says her son Tom Scoffin runs the dyson shop next door called ASG Midlands along with her partner Simon Green  . Turns out they are BOGUS.
We also spoke to one of their engineers who said he's leaving the company because he is asked to lie to customers about parts and repairs to get more money out of them out of them. Shocking.
Linda Scoffin is a Agent for American Vacuum Kirby Company and she is parading herself as Dyson. Lies and cover ups. Avoid at all costs. If they contact you about your vacuum hang up or get Ripped Off!


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