TruthTeller
Asheboro,#2General Comment
Wed, April 06, 2011
With all things in life you have to pay shipping. I had filed a warranty on my television and had to pay $70.00 for shipping so $120.00 for a mattress seems cheap. This report is crap.
Jay127
Brunswick,#3Consumer Suggestion
Sat, March 14, 2009
I work for a furniture store that sells Sealy. You should be able to go to the original place of purchase to resolve your issue. The original store that sold it to you has the power to replace it at no cost. I know 've done it many times. arantee that they are not responsible for shipping charges. The 125.00 or 150.00 is about right for shipping because they will send it to you by tractor trailer. I hope this helps you out.
Lexy
Sanford,#4Consumer Suggestion
Sun, February 15, 2009
All mattress companies have a "transportation clause" in their warranty. Even if you pick it up the mattress still has to get to the place you picked it up from. I am sure this is a way of Mattress companies offsetting their loss as all companies do. There is always a catch, look for words in warrantys, like "restocking fee", "transportation costs", "fuel charge", and the list goes on. My suggestion is to ask for the warranty before you buy the product so that you can read it and ask questions. You wouildn't sign an insurance paper without reading it would you? Be and "informed consumer" and you will have less likelyhood of being taken advantage of. It sounds like the fee is much less than replacing the mattress, so you just have to weigh your options and make a decision based on how much money you want to be out in the long run, would you rather be out a hundred and something dollars or $1000.00, I say a $1,000.00 dollars because a mattress that you purchased two years ago that cost $700.00 would proably run you closer to a $1000.00 today. Also try upgrading to a better mattress for a little more money, that will still cost you less than a new mattress, just a suggestion, hope I was helpful.