1, Report:
#1236448
Posted Date:
Jun 18 2015
Bounce Energy Unwilling to fullfill rewards and dubious extra charges Houston Texas
They offered a $150 for switching. I was supposed to receive a gift card after 3 on-time payments and I'm pretty good at keeping up with rewards except this time. I sent an email 2 weeks ago, after 7 months of not having received the gift card, and they never responded. I called t...
Entity
Bounce Energy
Categories: Utility Companies
2, Report:
#1215377
Posted Date:
Mar 13 2015
PUC of Texas Public Utilities Commission of Texas Agency can't be trusted to protect Texas electricity consumers Austin Texas
AGENCY BIASED AGAINST CONSUMERS/ STACKED WITH RICK PERRY BIG BUSINESS CRONIES
I urge all Texas electricity consumers, plaese do not waste your time contacting the PUC to resolve problems with electric utiilty companies. The chairwoman and t...
Entity
PUC of Texas
Categories: Customer
3, Report:
#1207275
Posted Date:
Feb 06 2015
Bounce Energy Purposely misleading advertising regarding electricity rates/ Failure to make proper disclosures Houston Texas
There is more than one problem. The internet advertising regarding electricity rates is purposely very misleading. Only if you were psychic would you likely find the proper disclosures which are buried on a page you would probably not think of clicking on. I made the mi...
Entity
Bounce Energy
Categories: Electrical Services
4, Report:
#1157910
Posted Date:
Jun 27 2014
Bounce Energy deceptive billing practices Houston Nationwide
Oncor charges are more than 10X more than with any previous company. i was told no way to get around charges. I found a way - suck up the $250 early termination fee and go to a company that wants my business. I will recoup the $250 fee within 3 months of a lower rate so by t...
Entity
Bounce Energy
Categories: Utility Companies
5, Report:
#1151141
Posted Date:
May 31 2014
Bounce Energy Charged Large Cancellation Fee one week Before my Contract was up Nationwide
I mistakenly cancelled my electric service with Bouce Energy one week before my service contract was up. They charged me a $240 cancelleation fee (the entire amount) and would not prorate my charge even tho I had only one week left on my contract. I was recently told by someon...
Entity
Bounce Energy
Categories: Electrical Services
6, Report:
#1067853
Posted Date:
Jul 17 2013
Bounce Energy - billing rate deception Houston Texas
DO NOT switch to Bounce energy with their published low rates...it is a total lie. I switched to them when my term was up with another provider and after being lured in with the low rate promised, which was supposed to be fixed, my next months bill was over 4 times the previous mo...
Entity
Bounce Energy
Categories: Electrical Services
7, Report:
#946427
Posted Date:
Sep 25 2012
BOUNCE ENERGY DECEITFUL BILLING Internet
Be careful of the rates of your electricity with Bounce. They attract you first with very low rate but as soon as it hits your next month after your rate has expired you'll be in for a surprise.
Bounce Energy is taking advantage of customer by charging ...
Entity
BOUNCE ENERGY
Categories: Electrical Services
8, Report:
#930696
Posted Date:
Aug 22 2012
Bounce Energy Taking advantage of customer by charging really high tdu fees,and not sending customer the gift card they promised even after repeated calls and emails. Internet
My bills with this company keep getting higher and higher. Initially they were charging a decent price.Now its to where I can't afford their exorbitant prices. TDU charges were 1/3 of the bill,bringing it to almost 400 dollars which is the highest it has ever been with other c...
Entity
Bounce Energy
Categories: Electrical Services
9, Report:
#927299
Posted Date:
Aug 14 2012
Bounce Energy Exorbitant Rate Increses , Internet
I signed on with Bounce's variable rate plan. I was perviously with Pennywise, and I was miffed because they had raised my rates a fraction of a cent each month until I felt I was paying too much after a year's time. I tried Bounce. The second month, they literally tripled my rate (...
Entity
Bounce Energy
Categories: Electrical Services
10, Report:
#917084
Posted Date:
Jul 25 2012
Bounce Energy DECEITFUL BILLING PRACTICE Houston, Texas
Bounce Energy's rates and billing practice is very deceitful! Other companies bundle their fees into 1 energy usage fee to come up with a REAL up front kWh rate vs. your scenario. I sign up for a 4 cent rate and after your fees and extras I am paying close to 10, sometimes 14 c...
Entity
Bounce Energy
Categories: Electrical Services
11, Report:
#907227
Posted Date:
Jul 06 2012
Bounce Energy ,bounceenergy.com Terrible Service; They don't care about their customers; rude reps, result to threatening customers instead of assisting them , Internet
I have been a faithful customer of Bounce Energy company for around three years. I had always paid my bill on time. I was laid off my job last month and for the first time called Bounce Energy and told them I would be behind paying my bill by $40.00. I was waiting for my unemploymen...
Entity
Bounce Energy
Categories: Electrical Services
12, Report:
#886998
Posted Date:
May 23 2012
Bounce Energy rip off, hidden charges, TDU fee? Internet
I was fine when i first started with bounce energy. I been with them for about three months now and i recently moved my service from one apt to another and when the next bill came in, i found a hidden charge that was not mention on there term of service agreement. First I chatted wi...
Entity
Bounce Energy
Categories: Electrical Services
13, Report:
#868026
Posted Date:
May 05 2012
BOUNCE ENERGY HIGHEST RATES IN THE NATION. Internet
After carefully comparing the rates and plans of 7 power providers I switched my service to Bounce Energy. Well I noticed in my first bill that I did not get the rate I signed up for and that my bill was higher than it has ever been. I looked at my contract again, I called them and ...
Entity
BOUNCE ENERGY
Categories: Fuel Companies
14, Report:
#854761
Posted Date:
Mar 16 2012
Oncor TDU Charges Oncor Electricity TRU Recurring Charges and Smart Meter Internet
We are a small business in Dallas, Texas. We just received our electricity bill from Bounce Energy, and noticed that we have 2 separate billing statements for February. One billing statement is for 30 days From 01/31/2012 to 02/29/2012 (29 days in the billing cycle). &nb...
Entity
Oncor
Categories: Builders & Contractors
15, Report:
#829346
Posted Date:
Jan 27 2012
Bounce Energy Be careful of promotional rates, the minute your rate ends you get a SUPER high rate!! Houston, Texas
Be mindful of the rates of your electricity with Bounce. They give very attractive rates, but as soon as it hits your next month after your rate has expired you'll be in for a surprise. I was initially given a 4 cents a kwh for a month to month rate. The descriptio...
Entity
Bounce Energy
Categories: Electrical Services
16, Report:
#734415
Posted Date:
May 28 2011
Bounce Energy Watch out for this lieing energy folks. Houston, Texas
When we got on Bounce Energy we were on a Electricty plan and no deposit. We were on 2 plans I think but my wife's health began to to down and almost died. We were late because of this and moved into a nice home. As we moved into this home June of last year 2010 we were p...
Entity
Bounce Energy
Categories: Electrical Services
17, Report:
#725558
Posted Date:
May 06 2011
Bounce Energy Told me I was owed money...refused to credit , Internet
I accidently made an extra payment on 4/12/11 by check by combining the previous month's bill total (which had already been paid) with the current month's bill total. After realizing that I had made this error I watched my account to make sure that the extra money was credited ...
Entity
Bounce Energy
Categories: Electrical Services
18, Report:
#699303
Posted Date:
Feb 24 2011
Bounce Energy rip off artists Internet
Real quick just because I believe people need to know. I was a recent transplant to texas with it's electrical deregulation practices and found a fantastic deal (I thought) with Bounce Energy.
My first bill was $56 dollars for a one bedroom apartment in the spring. Not too bad. M...
Entity
Bounce Energy
Categories: Electrical Services
19, Report:
#689874
Posted Date:
Feb 02 2011
Clayton Batchelor charged multiple payments said to be estimated by previous bill due to not being able to get a meter reading. houston, Texas
Recently i have been receiving outrageous disconnection notices from "Bounce Energy" my electric company without receiving a bill for that month. I have made multiple calls expressing that i haven't received a bill but a disconnection notice.
On feb 26 i received a letter...
Entity
Clayton Batchelor
Categories: Electrical Services
20, Report:
#677338
Posted Date:
Jan 01 2011
Bounce Energy Oncor Bounce and Oncor's fraudulent behavior and out of control greed! Houston, Texas
Hi everyone, I am having MAJOR problems with Bounce energy and Oncor. It started in November of this year. I received a call from a Bounce rep. stating that they made errors on my electric bills (two months worth) and that they would be sending me brand new "updated" bills...
Entity
Bounce Energy
Categories: Electrical Services
21, Report:
#484968
Posted Date:
Aug 25 2009
Bounce Energy Continues to bill me for incorrect meter # Westminster, California
I thought Bounce Energy would resolve the issue (http://www.ripoffreport.com/Electrical-Services/Bounce-Energy/bounce-energy-irresponsible-r-f8e5w.htm). I received my refund. I also received another bill from them for August, as well as a bill from my current utility company for the...
Entity
Bounce Energy
Categories: Electrical Services
22, Report:
#473779
Posted Date:
Aug 04 2009
Bounce Energy Irresponsible, refused to take any action to resolve issues, possibly ripping customer off intentionally Houston Texas
Bounce Energy is ripping me off with poor customer service and no-effort to resolve billing issues. On 7/15/09, I received two separate electric bills for my address, one from Bounce Energy and another from Green Mountain. Both bills show different Meter #.
Bounce Energy (June, ...
Entity
Bounce Energy
Categories: Electrical Services
