501, Report:
#331093
Posted Date:
May 07 2008
Time Warner Cable Con! Stay AWAY from TWCable. They are LIARS, CROOKS, & THIEVES! Irving Texas
I canNOT believe it. They are still doing it! I have not had internet service with this joke of a company in over a year & there it is... charges for internet service i did not ask for nor receive, posted on my bill for the past 3 months. My bill posted online by TWC looks as though...
Entity
Categories: Cable TV
502, Report:
#328013
Posted Date:
Apr 22 2008
COMCAST HOUSTON TEXAS Formerly TIME WARNER CABLE Misrepresented voice over IP service & its effect on home security monitoring YONKERS New York
As a current Time Warner cable, internet and IP phone customer they solicited me to add the home security feature to my account never telling me that the alarm system currently wired into my house could only be accessed by way of a dial-up connection. By signing on with the home se...
Entity
Categories: Security Services
503, Report:
#321802
Posted Date:
Mar 28 2008
Charter Communications, Pasadena poor customer service and unreliable service Irwindale California
I moved to the Southern California area 7 months ago and was instructed by my landlord that the only cable service available in my area was Charter Communications. Coming from the North bay I was only used to Comcast cable, which I have always have positive experience with, but I to...
Entity
Categories: Cable Companies
504, Report:
#318142
Posted Date:
Mar 15 2008
Time Warner Go For Three The initial order included 30 distinct mistakes and four lies -- then it got worse El Paso Texas
Here's the letter I sent them last week:
Dear Mr. Gutierrez,
I'd hoped never to bother you again with problems, but you can't make this stuff up.
As my discounted service year was drawing to a close (and considering the myriad of problems I've had with Time Warner during ...
Entity
Categories: Bait-and-Switch
505, Report:
#317284
Posted Date:
Mar 12 2008
Time Warner Cable cable, customer service, billing errors, poor scheduling Brecksville Ohio
Time Warner Cable is by far the worst service company I have ever dealt with. When I lived in Avon Lake, Ohio, we had cable through ComCast with no issues to report. One call to set-up service and that was it for 2 years. Then Time Warner bought ComCast and all the otehr smaller ...
Entity
Categories: Cable TV
506, Report:
#317187
Posted Date:
Mar 12 2008
AT&T Charged termination fee, didn't terminate than wants to charge termination fee if I actually terminate!! Aurora Illinois
I signed up with AT&T for a bundle package sometime last year. I was told that if we cancel that we would be charged a termination fee. No problem there, I understood that. At no time did they mention or give me any literature that stated that even changing the type of package would...
Entity
Categories: Telephone Companies
507, Report:
#315711
Posted Date:
Mar 07 2008
Time Warner Cable SCAM- LIARS- Chatsworth & Los Angeles Ca. Angie, Susan, Susana, Cherish. employees Are Un Educated, Un Trained And LIARS MADE ME LOSE MONEY AND TIME.. TIME WARNER ARE IGNORANT EMPLOYEES, BAD SERVICE AND LIARS Chatsworth California
Time Warner has NON trained and the worst employees I have ever dealt with. Every employee I spoke to LIED to me. The worst company ever..Time Warner should not be in business. They need to educate their employees. I live in Tarzana California and called Time Warner for internet ser...
Entity
Categories: Utility Companies
508, Report:
#312917
Posted Date:
Feb 28 2008
Verizon FIOS Don't Get Verizon FIOS it is terrible very poor service they cheated me and lied to me New York New York
I have phoned , I have written this company is insulated against any and all attempts to have meaningful contacts to resolve any issues. If you have Time Warner Cable or Cablevison or DirectTV or Dish Network... KEEP IT you are better off... I have tried all by Dish Network but a ...
Entity
Categories: Cable TV
509, Report:
#310578
Posted Date:
Feb 20 2008
Time Warner Cable, Farmers Branch Texas charged me $139 for rental of a modem. Farmers Branch Texas
First of all, i tried to get my internet through several other companies for $9.99 a month. they informed me time warner controls my area.Timer warner does have a monopoly on my block.
I got the month to month, no contract service for the roadrunner high speed internet. $44 a mon...
Entity
Categories: Corrupt Companies
510, Report:
#309271
Posted Date:
Feb 15 2008
Time Warner Cable Service Contract - A real rip off! Everytime it rains my phone goes out! Dallas Texas
My phone is out again. This is not unusual. Everytime it rains the phone goes out. I am stuck here with no phone! Again and Again and Again.
This has been going on ever since Time Warner took over ATT. Infact, Southwestern bell was my first provider. I signed a contract wi...
Entity
Categories: Telephone Companies
511, Report:
#292765
Posted Date:
Feb 01 2008
Wells Fargo Bank Corporate Rape & Character Assassination by the Fraud Dept Gross Mismanagement Covina Calif California
I shall call myself the Victim. As I write this story, I have never been so humiliated, and violated by two seperate entities in my life!!! I was in a relationship for over 3 years, with a lady I loved, and allowed to move into MY Home for the last year!! I respected and admired ...
Entity
Categories: Banks
512, Report:
#304635
Posted Date:
Jan 30 2008
Time Warner Cable Time Warner service is ALWAYS down and the LIE about service calls Van Nuys California
Time Warner cable has worked only 2 weeks out of the month of January. This is NOT unusual for Time Warner cable and internet service. When we call for a service call, after going through all necessary trying to re-boot on our own, they have told me they are sending repair over wi...
Entity
Categories: Internet Service Providers
513, Report:
#304180
Posted Date:
Jan 29 2008
Bright House Networks - Time Warner Cable Unfair and undocumented charge of 58.81 to cancel a service. Livonia Michigan
I called Bright House to cancel my Cable TV because they announced yet another price increase of 15%. (This is the 3rd year in a row they have raised my cable by 15%!!!). In that same letter they bragged that a competitor in my area is raising their rates by 5%. Well gosh! If on...
Entity
Categories: Cable TV
514, Report:
#303787
Posted Date:
Jan 27 2008
Time Warner Cable MANY REPS WITH MANY RULES DAYTON Ohio
i called to set up service and make payment arraingements which i accomplished they came turned me on and took my m/o
week later to see if i could get phone service and was informed they were turning me off because there was another bill after mine at my address and he would have...
Entity
Categories: Cable TV
515, Report:
#302811
Posted Date:
Jan 24 2008
Time Warner Cable And Digital Phone Service Deceptive marketing, causing me to pay 1000's of dollars for international calling Corpus Christi Texas
My story starts with looking for international phone service and I already had time warner phone service. I have a foreign fiancee and when I saw their ad for international calling I was so excited. I read their first page about calling and it never said about how you call, just cal...
Entity
Categories: TV Advertisements
516, Report:
#134818
Posted Date:
Jan 18 2008
Earthlink, Time Warner Cable, Road Runner ripoff! bill for service never received and still no high-speed internet Houston Texas
Earthlink sent us an invitation to try their high-speed internet via cable and We subscribed. We then got a call from Time Warner Cable about installation of the cable. Time Warner is the local cable company, so it made sense that they would come out for the physical installation....
Entity
Categories: Internet Service Providers
517, Report:
#300398
Posted Date:
Jan 16 2008
Time Warner Time Warner Cable And High Speed FRAUD! DECEPTIVE BILLING! BILLED AFTER CANCELLED! FAULTY EQUIPMENT! Dallas Texas
Hello. I signed up with time Warner in November 07. I have not paid a single bill because none are right! The first month they credited me for the cable service because it didn't work. The guy went through multiple boxes and said ok, this might work, if it doesn't give them a call. ...
Entity
Categories: Cable TV
518, Report:
#298995
Posted Date:
Jan 11 2008
Time Warner Cable Bait & Switch, Unethical & Illegal Billing Practices, Bullying Customers Dallas Texas
I called and purchased Time Warner's High Speed Internet at the offered discount rate of $29.95 from their website: www.timewarnercable.com. My confirmation # for those services was: xx963, my reference # was: xx743. When I received my first bill, they pulled the bait and switch, ch...
Entity
Categories: Internet Service Providers
519, Report:
#298009
Posted Date:
Jan 08 2008
Time Warner Cable - High Speed Internet Access Over Charges, Won't Return Calls, Hangs Up On You and Basically Has Terrible Customer Service Cleveland Ohio
First, I have to start off by saying that I have no other cable alternatives where I live. I have always had cable and work from my home with high speed access. I could go DSL, but then would have to go Dish for TV. Suffice it to say, that would be a lot of changes and difficult to ...
Entity
Categories: Cable TV
520, Report:
#296531
Posted Date:
Jan 06 2008
Time Warner cable shut off my service before my do date Van Nuys California
I started service with then in mid Nov 07 for the phone cable and the internet.
service guys were here 6 times trying to fix the problem with the cable not working right and the phone would cut off while in a call , after several times of them coming out they decided to replace a c...
Entity
Categories: Cable TV
521, Report:
#270248
Posted Date:
Jan 06 2008
Time Warner Cable Horrible customer service rude phone help useless techs no shows etc Ripoff Dallas Texas
Where to begin? I was happy with my service in Lewisville, TX with Comcast. I had digital cable and a cable modem. Time Warner takes over and suddenly many features are gone, yet my bill remains just as high. Disappointed, I cancel digital cable.
I move to Dallas. I am told to ta...
Entity
Categories: Cable Companies
522, Report:
#284598
Posted Date:
Jan 06 2008
Time Warner Cable Destructive maintence of my cable and internet service without notification and then charging me to get it fixed Dallas Texas
Time Warner Cable have a monopoloy in cable service in our area. AND THEY KNOW IT. The service is substandard, often dark, channel line ups appear and disappear, they do not support the packages they charge for, ON DEMAND doesn't work most of the time and they cannot support a decen...
Entity
Categories: Cable TV
523, Report:
#281182
Posted Date:
Jan 06 2008
Time Warner Cable Services ahs not worked properly from day one DeSoto Texas
I am a Time Warner Employee and foolishly took their services despite all the customers I met who were complaining. I am new to the company and did not know things were this bad.
9/24/2007 Tech late.
9/24/2007 Install tech Miguel installed services Internet and phone not work...
Entity
Categories: Internet Service Providers
524, Report:
#289985
Posted Date:
Jan 06 2008
Time Warner Cable Fraudulent Service Offer, Billing Nightmares, Internet Constantly Down Farmers Branch Texas
Since Time Warner tricked me into installing their high-speed internet service in my home office in August, the following nightmare began.
- My First Mistake: I called the toll-free number Time Warner advertised, and a sales representative arranged for me to have service installe...
Entity
Categories: Cable TV
525, Report:
#218373
Posted Date:
Dec 24 2007
Time Warner Cable dvr boxes keep going bad ripoff Columbia South Carolina
Time warner has the worst equipment we record programs we want to keep and then later they go bad and we lose all of my recordings they need to choose a new manufacture for the boxes and stop using scientific atlanta and use something like motorola.
I have been though about 30 ...
Entity
Categories: Cable TV