701, Report:
#72663
Posted Date:
Nov 21 2003
Cingular Wireless ripoff dishonest fraudulent billing horrible unethical customer service hidden fees false information Lubbock Texas
I have and continue to have a horrible experience with Cingular Wireless. They have fraudulently overcharged many, many times and failed to make any corrections. This has gone on for months.
I have changed plans and been charged hidden fees, have found errors on many statements,...
Entity
Categories: Cellular Phone Companies
702, Report:
#72406
Posted Date:
Nov 19 2003
Cingular Wireless Cingular Overcharged and would not send a corrected bill Dallas Texas
I have been a customer for over a year with monthly charges ranging from $40-$100. In June I receive a bill for over $800. I spend about an hour on the phone and am told they will correct the problem. I ask for a corrected bill. I receive the same bill, and am charged an additonal $...
Entity
Categories: Cellular Phone Companies
703, Report:
#72104
Posted Date:
Nov 16 2003
Cingular Wireless RIPOFF FRAUDULENT BILL ALMOST 3G's! I was treated in a horrible manner by their customer service, the people who made the mistake in the first place! Tampa Florida
In August of 2003 I called Cingular Wireless ( the company that HAD been my cellular provider for over 3 years) to be placed on the cheapest version of the plan I was currently on. The plan I was on (Nationwide) provided for night and weekend minutes, no roaming charges and rollover...
Entity
Categories: Cellular Phone Companies
704, Report:
#70772
Posted Date:
Nov 14 2003
Cingular Wireless Horrible Service Poor Call Quality Locked into Contract Unfairly Nationwide New York City
I am writing to express my extreme dissatisfaction with the quality of service that I have received from Cingular Wireless over the past two months. I initially signed up with Cingular in October, 2002, and purchased the Motorola V60 phone, and was very satisfied with the quality of...
Entity
Categories: Cellular Phone Companies
705, Report:
#71664
Posted Date:
Nov 12 2003
Cingular Wireless ripoff - 2 years after account paid in full and service stopped Cingular sends Collection Agency Tulsa Oklahoma
Cingular is screwing up my credit report! Had 2 Cingular phones on 1 year contract. Discontinued in mid-2001. Have copy of July 2001 invoice for two phones that shows zero monies past due and $.73 currently due - must be last invoice before change to a different cell phone carrier. ...
Entity
Categories: Cellular Phone Companies
706, Report:
#54009
Posted Date:
Nov 12 2003
Cingular Wireless cheap overbilling ripoff fraud business Stillwater Oklahoma
Having had cingular for 1 year 10 months, our service was cut off, to make it round, we pay $50/month. 2 month prior to contract expiration, the service was disconnected early February, and we were told that we MUST pay for February or be turned into collections. As this was our t...
Entity
Categories: Cellular Phone Companies
707, Report:
#71580
Posted Date:
Nov 11 2003
Cingular Wireless ripoff Schaumburg ILLINOIS
well i live in IL,
I been a coustomer of Cingular wireless scense April of 02
well two months later after i purchased my phones model 6340 i been having all kinds of problems.
like people will call me and i won't be able to pick up the calls because my phone dosen't ring at al...
Entity
Categories: Cellular Phone Companies
708, Report:
#70351
Posted Date:
Oct 28 2003
Cingular Wireless Fraudulent Billing, Ripoff, Rude Customer Service, Confusing Billing Practices, Take No Responsibility. Dallas Texas
My fiance has had a horrible experience with Cingular. He got his phone and service through the school district that he was working for at the time. Cingular led him to believe that the balance for the phone bill would be taken out of his paycheck every month.
Come to find out, ...
Entity
Categories: Cellular Phone Companies
709, Report:
#69296
Posted Date:
Oct 16 2003
Cingular Wireless, Ionics ripoff,dishonesty, fradulent billing, unresonablly disconnecting telephone and charging for reconnect fees Los AnglesLos Angeles California
I contacted Cingular wireless directly in May 2003 for my family plan & phones. I was not told that if it was not paid by a certain date that I would be charged a reconnect fee.
The other problem is that their representatives on the telephone are Rude, disrespectful, dishonest...
Entity
Categories: Cellular Phone Companies
710, Report:
#68992
Posted Date:
Oct 16 2003
Cingular Wireless Unbelievably bad customer service Internet
The lack of the mailing address requested is a part of the problem. The fact that they do not respond to e-mails is another. The worst is the phone service. I can never get a real live body on the phone.
I had a credit balance. They kept billing me for the credit. I finally ...
Entity
Categories: Cellular Phone Companies
711, Report:
#9307
Posted Date:
Oct 10 2003
cingular wireless missleading statements
On 11/20/2001 called cingular wireless to add a new line to master number, spoke with a persons named Quandra and after givng all pertainent info she informed me that the secondary phone line would be connected within 24hrs. Which was a lie and a fraud than according to her managers...
Entity
Categories: Cellular Phone Companies
712, Report:
#68419
Posted Date:
Oct 08 2003
Cingular Wireless Fraudulent Billing, Rude, untrained customer service reps. Springfield Illinois
I have been contesting a $187 bill with Cingular for over a month. In July and August I received two letters from Cingular telling me that because of previous mistakes made on Cingulars' part, they were going to credit my account 728 minutes. It was never done. I contacted customer ...
Entity
Categories: Cellular Phone Companies
713, Report:
#68509
Posted Date:
Oct 08 2003
Cingular Wireless TRYING TO CHARGE ME MORE THAN I OWE AND THREATENING MY CHILDREN LOS ANGELES California
At first I got a bill for over two hundred dollars for text messaging i did not use, then two months later received a bill for over nine hundred dollars, they threatened my eight year old child with their mom needed to get an attorney- and NO ONE speaks to my children like that - th...
Entity
Categories: Cellular Phone Companies
714, Report:
#66834
Posted Date:
Oct 07 2003
Cellular One Cancellation Policy Oklahoma City Oklahoma
We have two cellular phones with Cellular One. We have had service with them for over five years. Because my husband travels, we needed a nationwide plan. Cellular One has a limited nationwide plan. Cingular Wireless had a better plan. When I tried to cancel service for my husb...
Entity
Categories: Cellular Phone Companies
715, Report:
#68393
Posted Date:
Oct 07 2003
Cingular Wireless ripoff hundreds of dollars wasted because their customer service rep screwed up and then said that she had done nothing wrong, Neosho Missouri
I have had cingular service for the last year. When I first started my service, in March of 2002 they sold me a plan that would not work in my area. After correcting that problem, I received a different plan, in my mothers name to keep from paying a $250 deposit. Both times that ...
Entity
Categories: Cellular Phone Companies
716, Report:
#68366
Posted Date:
Oct 06 2003
Cingular Wireless poor to no service will not let us out of the contract without termination fee Spring Valley California
We have 4 to 5 months left out of a 2 year contract. We have put up with bad to no service the whole length of the contract. I have requested and been denied to be released without an early termination fee.
There is no service at my daughters high school and there is poor to no ...
Entity
Categories: Cellular Phone Companies
717, Report:
#68330
Posted Date:
Oct 06 2003
CINGULAR WIRELESS ripoff LOS ANGELES California
I HAVE HAD CINGULAR WIRELESS FOR SEVERAL YEARS AND I JUST RECEIVED A BILL FOR OVER $900.00 FOR SERVICE I DID NOT USE.
Kathleen
CA, CaliforniaU.S.A.
Entity
Categories: Cellular Phone Companies
718, Report:
#68005
Posted Date:
Oct 02 2003
CINGULAR WIRELESS RIP OFF POOR COMMUNICATION EXTREMELY BAD CUSTOMER SERVICE LUBBOCK Texas
I called Cingular in June to find out when my contract ended so I could cancel. I was told, July, and that is agreeable.
I then asked how do I cancel my contract. I was told all I had to do was call back on a specific date (30 days before contract end) and tell them I want to c...
Entity
Categories: Cellular Phone Companies
719, Report:
#68066
Posted Date:
Oct 02 2003
Cingular Wireless Not honest, charges keep on coming Cincinnati Ohio
I live in a remote area, and was assured I was well within their coverage area. Turns out, they were wrong. I was then told the better the phone, the better the signal I'd get. So, I bought a better phone.
That didn't help, but I thought since it worked in the nearby community w...
Entity
Categories: Cellular Phone Companies
720, Report:
#17894
Posted Date:
Oct 02 2003
Cingular Wireless ripoff dishonest fradulent billing practices Chicago Illinois
Well Let's see. It all started when I moved back into the dorms here at college after summer vacation. I signed up with a nice plan with Cingular Wireless in June and paid my bills on time. No problems with billing until I moved down to the dorms.
October came around and I stil...
Entity
Categories: Cellular Phone Companies
721, Report:
#67302
Posted Date:
Sep 21 2003
Cingular Wireless Insider They Rip Off Agents and Dealers Sales Comission That whole company was corrupt. Schaumburg Illinois
I had a job denying comission on bad contracts. The agents and dealers had to make sure the contracts were filled out right. The company had representatives whose job it was to tell the agents and dealers the rules for filling out contracts.
The company kept adding new rules,...
Entity
Categories: Work Place Bullies
722, Report:
#66733
Posted Date:
Sep 09 2003
Cingular Wireless ripoff had no penalty on my plan changed plan recently and now they say I am bound for a year Fort Lauderdale Florida
I want to know if anyone has the same problem, after being a customer for more than 8 years and not being bound to a contract anymore, I had changed plans a few times after my first two year I decided to change to a better plan a few months back, I decided to cancel my contract abou...
Entity
Categories: Cellular Phone Companies
723, Report:
#66182
Posted Date:
Aug 26 2003
Cingular Wireless ripoff, false advertising, misleading sales via phone and internet, don't come thru with sales promos Nationwide
I purchased a new phone and upgraded my service, adding a new line via an internet offer with Cingular. I was told to contact the sales office by phone. I spoke with a representative, who told me I would reeive a free cingular slingpack with my order and a $30 rebate on the phone I ...
Entity
Categories: Cellular Phone Companies
724, Report:
#65415
Posted Date:
Aug 17 2003
Cingular Wireless Fraudulent business practices in billing Time for the Govt to stop it Lubbock Texas
I changed plans recently to upgrade my wifes and my phones to a $160 month plan (we increased the minutes). We were billed $1400 and they threatened to cut our service becuase of their billing screw up. In the past year we have had to call on our bill or go to a center every month...
Entity
Categories: Cellular Phone Companies
725, Report:
#65317
Posted Date:
Aug 06 2003
Cingular Wireless ripoff Lubbock Texas
I have had a Cingular phone for a few years now, and repeatedly fought the over-billed wars. (And they want us to allow them to take it out of our bank account directly?)
My particular complaint was while in Washington DC, I called Cingular and asked whether I would incur roam...
Entity
Categories: Cellular Phone Companies