51, Report:
#378285
Posted Date:
Oct 03 2008
TXU ENERGY LIARS AND SCAMMERS..HORRIBLE CUSTOMER SERVICE! TXU lied and gave confirmation numbers, then the requests were not in the system. Houston Texas
I have had so many incidents with this damn company that I'm about at my wit's end! I have tried numerous times to get my account straightened out and every time I get the run around.
1st incident: I called to have my service connected for the apartment I was moving into. They...
Entity
TXU ENERGY
Categories: Electrical Services
52, Report:
#370683
Posted Date:
Sep 07 2008
Oncor Electric Delivery Co.Mr. Leslie Moore Of Oncor Electric Delivery Service Must have died on way to delivering electricity to my address. Has been more than a month since initial request Jacksonville, Texas
I called TXU Energy on August 4, 2008 requesting delivery to our new manufactured home in Grapeland, TX. Since it was a new construction site, they referred me to Oncor, which is headquartered in Dallas, TX.
I was told by the Oncor rep that I would receive electric service from ...
Entity
Mr. Leslie Moore Of Oncor Electric Delivery Service
Categories: Electrical Services
53, Report:
#366197
Posted Date:
Aug 23 2008
TXU Energy consumer ripoff Dallas Texas
According to my electric bill dated 08-12-2008: Current reading (on 08-04-2008) showed 44972. This reading increased the number of Kilowatts I used in the current perod 4.8 times compared to the prior period; although I have not changed my life-style in the last period and the weat...
Entity
TXU Energy
Categories: BBB Better Business Bureau
54, Report:
#360227
Posted Date:
Aug 07 2008
TXU Energy, TXU Energy Assistance, TXU Energy Aid TXU Energy Customer Care Advocates had no idea how I could get payment assistance. Dallas Texas
I recently received my Electric bill and was shocked to see the bill for $608.36. I noticed a $200.00 Early Cancellation fee. This was initiated, since I was trying to SAVE Money on my previous $306.83. electric bill and decided to try a different plan.What I did not know is I was...
Entity
TXU Energy
Categories: Electrical Services
55, Report:
#353275
Posted Date:
Aug 04 2008
TXU Energy Caught Lying Again, scam artists, rude Dallas Texas
Let's see, where do I begin? I am so angry after reading all of the complaints against txu energy! I am upset at the fact that the complaints are all the same and I can relate to every one. I signed up with txu recently, I was snagged by the promise of lower prices and blah, blah...
Entity
TXU Energy
Categories: Consumer Services
56, Report:
#353960
Posted Date:
Jul 22 2008
Discover Financial Services using inaccurate credit reports against you Wilmington Delaware
My wife and I have never been late on anything since we've been married.
In mid-June 2008, we received a balance transfer offer for a new Discover Card which we accepted. On June 25, 2008, we were told that due to information on our credit report, the application was denied.
...
Entity
Discover Financial Services
Categories: Banks
57, Report:
#344322
Posted Date:
Jun 26 2008
TXU Energy TXU is not responsible for correcting their mistakes??? Baytown Texas
I enrolled with TXU 8 months ago. I recently decided to move to another apartment complex. My wife called TXU customer care on the 06/25/08 to schedule the move, requested the disconnection in our current apartment on the 30th of June, 08 and the power in the new apartment is suppos...
Entity
TXU Energy
Categories: Consumer Services
58, Report:
#340716
Posted Date:
Jun 16 2008
TXU Energy Shut off Power When it Wasn't Supposed to Be - Then Wanted Deposit!! Dallas Texas
I own a small business. I am the President, comptroller and Janitor. We make a nice profit every year and we have been in business for 41 years. Since I am the comptroller (and everything else) sometimes I don't make bill payments exactly on time. This happened with TXU on my Ma...
Entity
TXU Energy
Categories: Utility Companies
59, Report:
#336266
Posted Date:
Jun 02 2008
TXU Energy TXU's Ditry Commercial Meter Load Demand Reading Process must be Publicly Revealed and Revised to Protect the Consumers Dallas Texas
Concerned Business Owner involved in a dispute with TXU Energy since March 4 2005 to present as of June 2 2008, requesting assistance from the Office of the Attorney General of the State of Texas.
What is being disputed are the TXU charges for meter Load Demand readings resultin...
Entity
TXU Energy
Categories: Utility Companies
60, Report:
#306855
Posted Date:
Feb 07 2008
TXU gross overbilling and unwillingness to help Dallas Texas
My husband and I are selling a home in North Central Texas. We signed up with TXU energy to provide the electrical service. For several months we received bills ranging between $20 and $25. The home is completely empty. Thermostat set to 62 for the heater, just to protect agains...
Entity
TXU
Categories: Electrical Services
61, Report:
#279799
Posted Date:
Oct 19 2007
RELIANT ENERGY RIPPING OFF HOUSTON TEXAS
Reliant energy and TXU energy should be audited or the FTC should check on their dealings because the two electric energy company in houston rip people off of thier hard earned money.I left the house on august 24 came back in october 9.Reliant energy brought a bill of $81.22 saying...
Entity
RELIANT ENERGY
Categories: Electrical Services
62, Report:
#279769
Posted Date:
Oct 19 2007
TXU Energy Series of Mistakes or Well Executed Plan??? Dallas Texas
Two of my children arrived home from school yesterday to find that we had no electricity. They called me and I of course checked my TXU statement and correspondence, as well as my check book and called TXU. Since I was 10 days past due with an amount of $338.18, I could only speak...
Entity
TXU Energy
Categories: Utility Companies
63, Report:
#273929
Posted Date:
Sep 11 2007
TXU Energy Ripoff Charged me 77000 dollars for 3 months of electricity at an apt Dallas Texas
I signed up for TXU service in 6/2007. I moved to a new apt. complex. In 8/2007 I began to receive 2 bills for the account. One was for 200.00, the other for 305 dollars. I was told by customer service representatives that one account (we'll call it B) was made in error. Acct B was ...
Entity
TXU Energy
Categories: Corrupt Companies
64, Report:
#270091
Posted Date:
Aug 25 2007
TXU Energy Price Gauging, dishonesty, unfair billing practices, trickery, swindling and rudeness Ripoff Dallas Texas
I moved to Texas three years ago. I got a divorce at that time and the energy bills from all the states we had lived in due to our jobs had been in my ex husbands name. So, before he moved out, I needed the lights turned on in my name. I called up TXU and was told that even thoug...
Entity
TXU Energy
Categories: Utility Companies
65, Report:
#265074
Posted Date:
Aug 03 2007
TXU ENERGY TXU holding on to payment that was sent to them by accident a month ago Ripoff Dallas Texas
After changing to a new electic provider two months prior, I accidentally sent TXU an electronic transfer from my bank account using bill pay. I had failed to change the address to my new provider so TXU received a payment to my former account which should have been closed. Rather...
Entity
TXU ENERGY
Categories: Utility Companies
66, Report:
#246582
Posted Date:
May 02 2007
TXU Energy ripoff Over estimates monthy energy usage and will not send a meter reader out to actually read the meter regularly Dallas Texas
After months of complaining with no aid or relief TXU energy continues to estimate my monthly energy usage .
I ask them to just read the meter but the meter reader who used to be as regular as the postman is no where to be found.
Eventually they do send the meter reader out ...
Entity
TXU Energy
Categories: Electrical Services
67, Report:
#246026
Posted Date:
Apr 29 2007
TXU Energy 300% over cost, wouldn't read the meter, ignored problem even though I called multiple times, rip off Dallas Texas
After paying a $300 deposit in December 2006 to sign up with TXU; I received my first bill in January for a 30 day period. The cost: $318.
I immediately called TXU and asked them to come re-read the meter. I called with requests in January, February and March, and was told yes, ...
Entity
TXU Energy
Categories: Electrical Services
68, Report:
#189749
Posted Date:
Mar 06 2007
TXU Energy ripoff Dallas Texas
Here's the situation with TXU Energy: I had a bill due in April for $272.31. I paid through its Bill Matrix system with an electronic check. Through drafts I have set up through my bank, the check did not clear. I happen to see it when I was online, and called Bill Matrix again, an...
Entity
TXU Energy
Categories: Utility Companies
69, Report:
#230632
Posted Date:
Mar 06 2007
TXU Energy Ripoff Dishonest Fraudulent Dallas Texas
I had Txu and I was getting bills from them for four hundred dollars a month I tried to dispute this with them but you cant dispute anything with them because they always think they are right. First its winter time and I have gas heaters so im not using electricity that much, I'm no...
Entity
TXU Energy
Categories: Corrupt Companies
70, Report:
#236958
Posted Date:
Feb 26 2007
TXU Energy I stopped service/still getting bills and disconnection notices Houston Texas
In November, 2006, I moved from the state of Texas to Florida. A week before the move, I contacted TXU to request discontinuation of service.I still receive bills and disconnection notices for failure to pay.I've been fighting this since the first part of December, 2006. Many, man...
Entity
TXU Energy
Categories: Utility Companies
71, Report:
#202253
Posted Date:
Jul 21 2006
TXU ENERGY ripoff dishonest impossible to communicate with deceptive uncaring unfriendly lie threatening Houston Texas
My experience with TXU Energy.
First incident: Paid my bill 2 days after the due date. But note that I said IT WAS PAID. Turned my electricty OFF. Called them and reached one of the unfriendly,uncaring, outsourced customer service people. These people cannot have a conversat...
Entity
TXU ENERGY
Categories: Electrical Services
72, Report:
#199989
Posted Date:
Jul 08 2006
TXU Energy Not A People Company, & Not Truthful ripoff Fort Worth Texas
I wasn't too amazed at all the other complaints against TXU. They cut off our service last October after I paid a past due amount, past due because we were taking a $1742 pay dock from being out on medical leave per physician orders (one of those unless you want to lose a leg things...
Entity
TXU Energy
Categories: Utility Companies
73, Report:
#81055
Posted Date:
Dec 12 2005
TXU Energy charging us when we requested service with another electric company Dallas Texas
Back in December of 2003, I called TXU Energy to cancel my service at my old apartment since my husband and I were moving to a home. I asked for service for my new place and then called to let my husband know about it. He then told me he already called Green Mountain Energy for our ...
Entity
TXU Energy
Categories: Utility Companies
74, Report:
#161711
Posted Date:
Oct 22 2005
TXU Energy ripoff Dallas Texas
If you are with TXU Energy, please read this. My electricity was cut-off sometime yesterday morning because of a bill that was only 10 days past the grace period. The amount of the bill that was due was $226.00 and they made me pay $751.00 to have the power turned back on, which I...
Entity
TXU Energy
Categories: Fuel Companies
