101, Report:
#337985
Posted Date:
Jun 07 2008
HH Gregg & GE Service 3 weeks later and my TV still has not been fixed Macon Georgia
On May 24 I started having problem with my Samsung 56 TV. When I turned the TV on, 30 seconds later the picture would dissappear but I could still hear the sound. I went to HH Gragg where I had purchased the TV 18 months earlier and they told me my service plan that I had purchased...
Entity
HH Gregg
Categories: Consumer Services
102, Report:
#5614
Posted Date:
Jun 03 2008
HH Gregg, Appliance installation rip-off.
On Friday the 29th of June,2001 a new Whirlpool dryer, a Roper electric was delivered and installed at my home. Fully payed for to include installation and hook up of vent hose and haul off of old dryer for an additional charge of 39.00 to deliver, install and haul off the old drye...
Entity
H.H. Gregg
Categories: Appliances
103, Report:
#316703
Posted Date:
Apr 28 2008
Hh Gregg scamming out of fixing a covered item Hamilton Ohio
i bought a camera and also purchased a extended service plan good for 3 years camera bought 8/02/06 taken in for repair 2/23/08 called a week later and was told that the camera was not covered because of misuse of the camera yes the camera has a few wear and tear marks but is not fa...
Entity
Hh Gregg
Categories: Cameras & Video
104, Report:
#328186
Posted Date:
Apr 23 2008
Hh Gregg Nobody Seems to Care what happened to customer service? Columbia South Carolina
In May 2007 I purchased a 32 inch Toshiba LCD/DVD combo for a little over $900.00. The TV worked great for a while, then it would intermittently lose the picture, the entire screen would go blank.
I began the process to get the TV repaired, first step they said replace the cable...
Entity
Hh Gregg
Categories: TVs & VCRs
105, Report:
#324671
Posted Date:
Apr 18 2008
HH Gregg HHGregg does not give you their own company's rebate offer! Lexington Kentucky
We purchased a Whirlpool front loading washer and dryer from HH Gregg in Lexington the end of November 2007. It came with three rebates; one for the delivery charge, one from Whirlpool for $100, and one from HH Gregg for $150.
We sent in the paper work for all rebates. We rec...
Entity
HH Gregg
Categories: Audio & Electronics Shops
106, Report:
#325768
Posted Date:
Apr 13 2008
HH Gregg Do Not Purchase a Warranty! HH Gregg and GE partner to screw you on your warranty - terrible and inept customer service Cincinnati Ohio
On March 3, 2007, I dropped my 14 month old Toshiba laptop off at my local HH Gregg for repairs. Both of the hinges had broken off the computer, a key was sticking on the keyboard, I was having trouble with the soundcard and the headphone jack also needed to be replaced.
I gave ...
Entity
HH Gregg
Categories: Audio & Electronic Retail Stores
107, Report:
#306112
Posted Date:
Mar 30 2008
H. H. Gregg Don't buy a camera or a warranty from them! They do not honor warranties! Bowling Green Kentucky
2 Christmas's ago I purchased 2 digital cameras and a video camera from the H. H. Gregg in Bowling Green, KY. Because cameras are delicate things I always purchase 3 year warranties on them. I actually went to their store because I wanted to give them some business, feeling sorry th...
Entity
H. H. Gregg
Categories: Audio & Electronics Shops
108, Report:
#308297
Posted Date:
Feb 12 2008
Gateway Poor customer service Internet
I ordered a computer on the Internet on January 4th, the computer was supposed to be shipped and arrive on the 16th. It did not arrive on the 16th and I was not informed that it was on backorder for the CD drive, why would a CD drive be on backorder for a company that builds compute...
Entity
Gateway
Categories: Computer Dealers
109, Report:
#306288
Posted Date:
Feb 05 2008
Hh Gregg Stores Poor Customer Service Indianapolis Indiana
On 1/31/08 I called to schedule a service appointment as our Toshiba television had completely quit working. Since Superbowl was to be on that Sunday I investigated all options of seeing if they could get someone to service it quickly. I was told that the very first day they could b...
Entity
Hh Gregg Stores
Categories: Consumer Services
110, Report:
#216129
Posted Date:
Feb 05 2008
HH Gregg Does not honor purchased extended warranties Bowling Green Kentucky
I purchased 2 digital camera and 3 year extended warranties at the new HHGregg in Bowling Green, KY last November to give as Xmas gifts to our daughters. In the past I had made similar purchases from ---- and had always been pleased with how they honored their service contracts. I c...
Entity
HH Gregg
Categories: Cameras & Video
111, Report:
#295700
Posted Date:
Feb 01 2008
Hh Gregg no documentation West Carrollton Ohio
In December of 2006, I bought a big screen tv from HH Gregg. I spent almost $2000.00 with them, also I bought an extended service contrat from them. I also used their credit card. Then in July of 2007 our home was broken into. When that happened our tv was stolen along with many oth...
Entity
Hh Gregg
Categories: TVs & VCRs
112, Report:
#302308
Posted Date:
Jan 22 2008
H H Gregg Failure to honor extended warranty in a reasonable time Newnan Georgia
My Toshiba DVD recorder has been in repair service for the third time since 10/18/2007 (In now for the third time since 11/29/07) although it was returned twice the problem still existed.
Since it was returned to the store in Nov. I have been told it was repaired and on the way b...
Entity
H H Gregg
Categories: Warranty Companies
113, Report:
#300024
Posted Date:
Jan 15 2008
Hh Gregg another rip off hh gregg newnan ga (and don,t forget norman's appliance) Newnan Georgia
I purchased a 42plasma TV January 8, 2007 with a five year warranty from HH Gregg in Newnan, GA. It broke in October of the same year. I spent hours trying to contact their warranty dept's, both HH Gregg and Hitachi to no avail. I went to the store several times and finally had thei...
Entity
Hh Gregg
Categories: Television Parts & Services
114, Report:
#292650
Posted Date:
Dec 19 2007
Best Buy Best Buy sells damaged plasma TV and won't accept return! Brooklyn Ohio
I am a soldier serving in the United States Air Force currently supporting the global war on terrorism. I am writing to make a complaint about the customer service I received the day before I left for my deployment.
On December 17, 2007 my father and I purchased a 32' Sony fla...
Entity
Best Buy
Categories: TVs & VCRs
115, Report:
#288076
Posted Date:
Dec 01 2007
Hhgregg Falsified Coverage of Extended Service Plan Greenville South Carolina
After purchasing a Toshiba 46 LCD television at hhgregg, I was told that if I also purchased the extended service plan, all serivce, including any questions I had after installation, then all I would have to do is call the the number provided with the serivce contract and someone fr...
Entity
HH Gregg
Categories: BBB Better Business Bureau
116, Report:
#286771
Posted Date:
Nov 26 2007
HH Gregg Product Service Columbus Ohio
I purchased a T.V. in the beginning of 2007 and I've had nothing but problems with it. I have a one year warranty through HH Gregg. When I called HH Gregg, they gave me the number of there service providers. When I called them to schedule an appointment to have them fix the TV, t...
Entity
HH Gregg
Categories: TVs & VCRs
117, Report:
#286030
Posted Date:
Nov 22 2007
HH Gregg HH Gregg, nothing but appliance problems Concord North Carolina
I bought over 7000.00 worth of appliances when we moved into our new home last December.
After less than a year, the LG washing machine, Westinghouse LCD TV and now the 65 Mitsubishi is having picture issues.
That's 3 out of 5 appliances that went bad.
The people at HH Gregg alwa...
Entity
HH Gregg
Categories: TVs & VCRs
118, Report:
#281872
Posted Date:
Oct 30 2007
HH Gregg Bait and Switch Fairlawn Ohio
Purchased a new panasonic 50 inch plasma -1080 (PZ700U), which is listed correctly on invoice...received a 50 inch plasma - 720 (px75U) which is an older model. Just by chance, realized the television we have is not the same as we paid for...called HH Greg and they have told me the...
Entity
HH Gregg
Categories: TVs & VCRs
119, Report:
#281267
Posted Date:
Oct 27 2007
BestBuy sold us a tv with a cracked screen....said it's our tough luck Birmingham Alabama
My 19 year old son purchased a huge plasma screen tv from Best Buy for $1,400. When he opened it, he was so disappointed to see that the screen was cracked. But I said....Just take it back!. So he put it back in the box with all the packaging and returned to the store with his rec...
Entity
BestBuy
Categories: Audio & Electronic Retail Stores
120, Report:
#278378
Posted Date:
Oct 11 2007
HH Gregg Unsatisfactory delivery service, humiliation, unprofessional and poor customer service Lithonia Georgia
I am writing this report to inform consumers about the poor treatment that I received from HHgregg. First of all they promise Premiere delivery service and low prices. They are RIP OFF's please do your homework and research prices before falling prey to their gimmicks.
I order...
Entity
HH Gregg
Categories: Corrupt Companies
121, Report:
#274552
Posted Date:
Sep 14 2007
HH Gregg I was offered a store credit on an item that I had purchased a 2 year warranty on. Augusta Georgia
On March 10 2007 I bought a RTD209 5.1 HTIB, RCA, 5 DVD W/MP3 Player for $149.97 and also bought a SERGE4 - 2 Two Year warranty on this item for $18.00 for my protection in case of problems later. I carried this player back to HH Gregg on Robert C Daniel today September 13 2007 to t...
Entity
HH Gregg
Categories: Miscellaneous Electronics
122, Report:
#273822
Posted Date:
Sep 11 2007
HH Gregg Incompetent Staff at HH Gregg! Augusta Georgia
The staff at HH Gregg in Augusta are rude and incompetent. I was charged for an item that I didn't need and when I tried to return it, it was returned for a lower price than I paid for it. I visited the store to have the issue resolved and the cashier ran my credit card 5 times an...
Entity
HH Gregg
Categories: Audio & Electronic Retail Stores
123, Report:
#267151
Posted Date:
Aug 13 2007
HH Gregg, GE Customer Care, Norman's Electronics HH Gregg Extended Warranty Woes! Indianapolis, Indiana
I, too, have had a terrible experience with my HH Gregg Extended Warranty (brought to you in part by GE Customer Care) on my Panasonic 32 Tau Flat TV, purchased from HH Gregg in Morrow, GA in August 2004.
This saga began one summer night at the beginning of June 2007. While watc...
Entity
HH Gregg, GE Customer Care, Norman's Electronics
Categories: TVs & VCRs
124, Report:
#265581
Posted Date:
Aug 12 2007
HH Gregg No AC Thanks to HH Gregg Terre Haute Indiana
Back on May 22, 2007 my family and I purchased not one, not two, but 3 Amana air conditioners from this store, totaling over $1,000. We brought the stupid things home and promptly installed the first one that night. When we went to turn the thing on, it didn't work correctly. So,...
Entity
HH Gregg
Categories: Appliances
125, Report:
#261238
Posted Date:
Jul 17 2007
HH Gregg Sold me a TV that electocutes and wont take it back Ripoff Clarksville Indiana
Bought a tv on July 3, 57-got it home, watched for a few days, it was too big. Called HH Gregg told them I wanted to bring it back-just way too big-It took over an hour on the phone for them to ok my return (what happenned to the 10 day return policy?)~they told me clinically my tv ...
Entity
HH Gregg
Categories: TVs & VCRs
