151, Report:
#1107167
Posted Date:
Dec 15 2013
Comcast Xfinity Fraudulent Billing Practices Fort Myers Florida
I signed up for Comcast service nearly 3 years ago.We used our own modem for internet service, which we purchased off newegg.com (and fortunately still have the receipt for).However, they consistently billed us every month for a Comcast modem, so we had to call and dispute the charg...
Entity
Comcast
Categories: Internet Service Providers
152, Report:
#1102733
Posted Date:
Nov 29 2013
Comcast Comcast Customer Service Attempted to charge for tech support concerning their equipment http://xfinity.comcast.net/ Washington
I have been continually having support issuse with Comcast/Xfinity. You must follow a extremely dissatisfying methodlogy of customer service. Fist comes the computerized key/voice entry that is frustrainting in itself, next you may or may not reach a person in a India ca...
Entity
Comcast
Categories: Internet Service Providers
153, Report:
#1100079
Posted Date:
Nov 17 2013
Comcast Xfinity abundance of spontanious charges and lies - new problem every month. After frustration with the company has accumulated for 7 months, so livid can no longer deal and will never have this company for cable again. Knoxville Tennessee
Although I have never been verbally or ethically supportive of Comast as a company, I rarely had an issue with service or billing the 5+ years I had them at my house. Upon selling and moving into an apartment, the package offered to me by the apartment's Comcast contact being the...
Entity
Comcast
Categories: Cable TV
154, Report:
#1099886
Posted Date:
Nov 16 2013
Comcast Cable Comcast Xfinity Two year agreeements Oregon
In November of 2012 I had my cable, internet and phone moved over to my new home with Comcast. This past month, October 2013 I cancelled all my services with them and changed over to dishnetwork.
The first time I called to cancel comcast the customer service agent said it was...
Entity
Comcast Cable
Categories: Internet
155, Report:
#1096007
Posted Date:
Oct 31 2013
Comcast, Xfinity; Signature Support Comcast & Xfinity is the worst company I have ever encountered. Charged $79.95 for a minor re-set. Incompetent employees. What was a simple reset issue in “Internet Options” of my computer was not even recognized by Comcast’s so-called Signature Support. Cambridge Massachusetts
Comcast & Xfinity is the worst company I have ever encountered. Their help is totally incompetent. What was a simple reset issue in “Internet Options” of my computer was not even recognized by Comcast’s so-called Signature Support. This is an extremely mino...
Entity
Comcast
Categories: Internet Service Providers
156, Report:
#1095786
Posted Date:
Oct 30 2013
Comcast Xfinity bait & switch/lies. South Bend Indiana
on 10/23/13 cable service in this area went down. on 10/24 service was up again but i did not have service. called comcast was told that the modem i had been using for the past four + years was now out dated and i needed to exchange it for a new xfinity wireless gateway model. t...
Entity
Comcast
Categories: Cable TV
157, Report:
#1093002
Posted Date:
Oct 19 2013
Comcast Xfinity or Linda (service cancellation department) accusing me of buying a stolen modem Colorado
When I first signed up with Comcast which was about 4 or 5 years ago, I did rent the modem from them for a few months. But later when I asked them way to lower my monthly fee and I was told to purchase my own modem. I then purchased the competive modem on eBay a few days after and...
Entity
Comcast
Categories: Internet Service Providers
158, Report:
#1091180
Posted Date:
Oct 11 2013
Comcast xFinity Technical Service Is Terrible Pennsylvania
Comcast technical service is terrible once you get beyond the did you power off and on your modem? question. We had used them at our business and unfortunately I still use them at my residence because Verizon hasn't pulled the fiber into my development. The ripoff is that if there b...
Entity
Comcast
Categories: Consumer Services
159, Report:
#1088478
Posted Date:
Oct 01 2013
Comcast Xfinity stinks customer service lies misleads and downright deceiptful New Jersey
I signed up for service at the end of August with comcast for triple play phone internet and cable. Initial installation the tech did not have all the boxes needed to install. Second tech call the tech was never told to bring the additional receiver. Third tech call we were told a e...
Entity
Comcast
Categories: Internet Service Providers
160, Report:
#1087321
Posted Date:
Sep 25 2013
COMCAST COMCAST / XFINITY COMCAST UPS BOX SCAM / OFFICE RETURN SCAM United States US
Comcast UPS Box return scam.. and COMCAST Office Return Scam.Comcast customer service will offer UPS Boxes to ship your cable equipment back to them.They will also tell you to return your equipment to local Offices and no drivers exist.BOTH of these ways ARE SCAMS. in themselves..Th...
Entity
COMCAST
Categories: Internet Service Providers
161, Report:
#1080834
Posted Date:
Sep 01 2013
comcast xfinity There should be Federal intervention into Comcast; Palm Beach Gardens Florida
As others have reported, Comcast Xfinity customer service is simply so incompetent as to be nonexistent.Since this company is govt subsidized for emergency weather and other alerts, that the customer ends up paying extra for each month, there really should be a serious investigation...
Entity
comcast xfinity
Categories: Internet Service Providers
162, Report:
#1079369
Posted Date:
Aug 27 2013
Comcast xfinity Incompetent Technicians and Supervisors, Crap Company Comcast Xfinity Palm Beach Gardens Florida
I have never in my entire life seen a company run so poorly. I have two accounts, one for business class internet and one for residential tv (since the business class tv doesn't have normal channels and residential internet does not allow web hosting). All I needed was a new cable b...
Entity
Comcast
Categories: Internet Service Providers
163, Report:
#1079083
Posted Date:
Aug 26 2013
COMCAST/XFINITY LOL! GOTTA BUY SUPPORT IF U WANT THEIR STUFF TO DO WHAT UR ALREADY PAYING FOR CONNECTICUT
I don't want you guys to have to slog through my personal experience with ComCast.
Just know that
you'll NEVER get through with a phone call to Tech Support...but you ABSOLUTELY will get through to Billing
Tech Support merely fields phone calls...directing even basic problems to ...
Entity
COMCAST/XFINITY
Categories: Internet Service Providers
164, Report:
#1078674
Posted Date:
Aug 24 2013
Xfinity Comcast Been grabbing my ankles once a month for four years with these crooks Tacoma Washington
So I've been with Comcast off and on for 8 years I've tried other services and yes they have the market in my area cornered hands down they have the best Internet service and cable I give them that. But when it comes to billing I'm paying a car payment darn near every month to these...
Entity
Xfinity
Categories: Cable Companies
165, Report:
#1078486
Posted Date:
Aug 23 2013
Comcast Xfinity Rotten Service Philadelphia Pennsylvania
Techs came to house to install complete package of phone internet tv and home security. Did not have equipment and or skills or desire to do installation. Told me that they would contact supervisor for solution and then contact me. three days and over six hours on phone I gi...
Entity
Comcast
Categories: Internet Services
166, Report:
#1074662
Posted Date:
Aug 10 2013
Comcast Xfinity Biled for Service Charge that didnt occur and then had our service interrupted becasue I disputed even though my cable is provided thru apt complex Seattle Washington
to begin with my apt complex provides us with basic cable service, so I have no bill with Comcast for cable service, however I signed up for internet service. That is important as to why they felt they could interrupt my cable service when I refused to pay for a service call that wa...
Entity
Comcast
Categories: Cable TV
167, Report:
#1070624
Posted Date:
Jul 27 2013
comcast/xfinity no help or return call--Rate increase seattle Washington
i called 5-6 times for help with fixing the problems with my internet after installing a new modem from comcast. I finely had one person who got it working somewhat but not 100% I stayed up late just to get thru to a person who might be able to help with my internet probl...
Entity
comcast/xfinity
Categories: Computer Help Desk
168, Report:
#1069803
Posted Date:
Jul 25 2013
Comcast Xfinity No Contract Cancellation Fee?? West Valley City Utah
I had Comcast Xfinity cable service without a contract, after a year of having their service I decided to cancel the service due to my financial hardship. So i paid xfinity last bill and returned all their equipment. After a week, i received a bill statement for $70 so i called them...
Entity
Comcast Xfinity
Categories: Cable TV
169, Report:
#1067513
Posted Date:
Jul 16 2013
Comcast, Xfinity Dumped, Shunned, Ignored, Placated, Condescending, Annoyed Philadelphia Pennsylvania
I recently cancelled the services I used to have with Comcast for a number of reasons which I will list below.
Every time I call after 5:00 pm CT I am transferred from department to department and need to provide the last 4 digits of my soc sec number, my phone number, my name, and ...
Entity
Comcast
Categories: Cable TV
170, Report:
#1065674
Posted Date:
Jul 09 2013
Comcast; Xfinity; Comcast Cablevision, Incorporation ILLEGAL ACTIVITY Bait and switch prepaid Visa SCAM Philadelphia Pennsylvania
Comcast was advertising Visa gift cards if you signed up for their Xfinity triple play program, and I chose one that specified that it came with a $300 Visa gift card. The terms were that I had to make all of my payments on time and stay with them for over 90 days. After the initial...
Entity
Comcast
Categories: Cable TV
171, Report:
#1064961
Posted Date:
Jul 07 2013
Comcast xfinity Hidden charges and undelivered service Internet
Comcast advertises a certain intertent connection speed for a certain price (in my case, 50Mb/s download and 10Mb/s upload for about $75 a month.) However, they never deliver on that deal.
When you compain about consistently slow speeds or consisten services outages, they send a tec...
Entity
Comcast
Categories: Internet Service Providers
172, Report:
#1064781
Posted Date:
Jul 06 2013
Support.com a partner of Xfinity Signature Support Ripped off by Support.com and Lied to by Xfinity Signature Support Internet
On May 12, 2013, I contacted Xfinity Signature Support about a computer problem. A lady with a very strong foreign accent told me that she could find a technician to help me fix the computer, but I have to pay a fee of $129.95. After I agreed to pay the fee, I was introduced to a te...
Entity
Support.com
Categories: Computer Service & Repair
173, Report:
#1064686
Posted Date:
Jul 05 2013
Comcast Xfinity Incapable of correcting billing errors Seattle Washington
Added dvr service and was told to return my free HD box.
Returned upon receipt of DVR box. Cancelled dvr service after 3 months (inconsistent availability). Found still being charged for HD box. Charge promised to be removed and replacement box sent with return label for dvr box. ...
Entity
Comcast
Categories: Cable Companies
174, Report:
#1056128
Posted Date:
Jun 04 2013
Comcast Punishment for cancel my service...$420.54!!! of Aurora,15151 E Alameda Parkway, Aurora, Colorado
On 3/12/13 I called Comcast to get Internet service. They offered me Blast Plus for $44.99 for the first 6 months, no contract, and I can cancel the service at any moment. (my account: 8497202501322197). Mr. Rogelio attended me (security pin 8194). After a month of use that service,...
Entity
Comcast
Categories: Internet Service Providers
175, Report:
#1053100
Posted Date:
May 23 2013
Comcast/infinity don't believe it when the phone representative tells you you will not be charged for home visit silver City New Mexico
recently there was a digital tv upgrade in my corner in NM got digital box sent by UPS for those that have Xfinity the cable box has a small cable loop in back DO NOT DISCONNECT the instructions do not cover this item but PLEASE do not disconnect.
if stuff like this makes you c...
Entity
Comcast/infinity
Categories: Sales People
