1, Report:
#551977
Posted Date:
Jan 24 2010
HRS - Best Buy Creditcard Pay NO Interest LIE!! Internet, District of Columbia
Best Buy offered a Pay NO Interest for 36 months promotion when you applied for their HSBC credit card. It took Geek Squad 2 weeks to install my TV (I live 4 floors above their store in the same building). Upon GEEK arrival they tell me the Sales Rep lied about all the acc...
Entity
Categories: TVs & VCRs
2, Report:
#549630
Posted Date:
Jan 05 2010
BEST BUY & HRS USA I have to PAY to PAY my bill! Henderson, Nevada
My Best Buy credit card was due today. I went online to pay and was informed there would be a $14.99 charge to pay today via the internet or phone representative. Not wanting to PAY to PAY my bill, I went to the store. After all, anyone can pay their Home Depot or ...
Entity
Categories: Audio & Electronics Shops
3, Report:
#461932
Posted Date:
Jun 16 2009
Best Buy - HRS ACCOUNT SERVICES They claim not to have received a mailed payment. City Of Industry California
I can't help but wonder if this company has a pattern of losing mailed payments to justify late fees and the cancelling of low or no finance charge agreements. I'm absolutely certain I mailed them a check the same day I received the statement (5/13/09) and it was mailed to a nearby...
Entity
Categories: Credit Card Processing (ACH) Companies
4, Report:
#186300
Posted Date:
Apr 13 2006
HSBC Possible Fraudulent Activities With Best Buy Card ripoff Carol Stream Illinois
I was wondering is HSBC was the same company as HRS HouseHold Resources? I have a Best Buy card through HSBC. The problem described in http://www.ripoffreport.com/Credit-Card-Fraud/HRS-USA-or-Best-Buy/hrs-usa-or-best-buy-credit-car-49BC6.htm seems very familiar to me.
I have ha...
Entity
Categories: Credit & Debt Services
5, Report:
#118399
Posted Date:
Nov 17 2004
HRS USA ripoff fraudulent billing criminal Prospect Heights Illinois
I am being billed for my balance plus interest plus late charges.Found out about the charges when the account was turned over by HRS and Best Buy to their collection agency. Started when I closed my account in August and also changed my billing address. I was NOT to pay anything unt...
Entity
Categories: Collection Agency's
6, Report:
#118397
Posted Date:
Nov 17 2004
HRS USA, Best Buy ripoff fraudulent credit card transactions unhelpful Minnesota
I am being billed for my balance plus interest plus late charges.Found out about the charges when the account was turned over by HRS and Best Buy to their collection agency. Started when I closed my account in August and also changed my billing address. I was NOT to pay anything unt...
Entity
Categories: Specialty Stores
7, Report:
#53670
Posted Date:
Apr 20 2003
HRS USA, Best Buy Haven't recieved a bill in 8 months and now I owe almost double my limit ripoff business from hell Lancaster California
I'm Active Duty Air Force and got an account with a $800 limit from Best Buy. I made payments on time and everything was fine untill I moved to Korea. I haven't recieved a bill in 8 months and all of the sudden I get a bill from HRS USA saying that my card has been cancelled and I o...
Entity
Categories: United States Military
8, Report:
#52608
Posted Date:
Apr 12 2003
Best Buy, HRS ripoff, Best Buy, credit report fraud, turned down for credit, USAA, deceptive company rip-off Nationwide
My husband and I had a Best Buy / HRS credit card account in 2001/2002. Our balance was under 500.00. We had two payments mysteriously show up late and were charged a late fee. It baffled us, but we chalked it up to very very slow postal service and a bit of bad luck. After the ...
Entity
Categories: Department & Outlet Stores
9, Report:
#35147
Posted Date:
Nov 14 2002
HRS & BEST BUY did not send bills, charged excessive late fees ripoff swindlers WILMINGTON Delaware
I purchased a laptop computer and microwave using my best buy card. several times throught the last 8 months i did not get bills. i always pay my bills and mail them the same day i get them, so i was looking for hrs bill. i definitely did not get a statement and then when i got it ,...
Entity
Categories: Credit & Debt Services
10, Report:
#33474
Posted Date:
Oct 27 2002
HRS Best Buy ripoff ripoff deception the business that doesn't give a dam Columbia South Carolina
advertise furniture thats defected, will not accept back with a receipt-advises to call some other company-they accept the cash
I have never heard of a company that advertise in the newspapers a sale on office furniture and does not want to refund if the furniture is defectiv...
Entity
Categories: Home & Garden Stores
11, Report:
#32997
Posted Date:
Oct 20 2002
HRS, Best Buy ripoff Industry California
HRS is the problem, not Best Buy. The problem with Best Buy is that they contract out for too many of their services to save money and that screws their customers over. I no longer use HRS for my purchases there and I pick-up my own products. If they don't allow that (i.e. the wa...
Entity
Categories: Corrupt Companies
12, Report:
#19750
Posted Date:
Aug 19 2002
HRS USA/Best Buy outlandish ripoff late fees - Twice I have been billed a $29.00 late charge, when I mailed both payments before the due date. Wilmington Delaware *UPDATE ..EDitor's Comments explanation of vicarious liability...Best Buy not blameless
Twice I have been billed a $29.00 late charge when I mailed my payment before the due date.
When I called the first time to complain they removed the late charge from my account. It's been many months since then, and I received a bill this week with another $29 charge. I called...
Entity
Categories: Computer Stores
13, Report:
#8993
Posted Date:
Jul 18 2002
HRS USA & Best Buy rip-off customers with 90 days same as cash promotion
I purchased a $150 item June, 2001 at Best Buy using their 90 days same as cash promotion. The monthly statements from their finance service, HRS USA, state if we receive (purchase price) by the promotion expiration date X/XX/2000, no FINANCE CHARGES will be due on the purchase. A...
Entity
Categories: Credit & Debt Services
14, Report:
#24455
Posted Date:
Jul 13 2002
HRS USA / Best Buy dishonest late fees fake late fees Wilmington Delaware
HRS USA put a $29 late fee on my last bill. The bill was due on 6/22/02, and I had my bank send them a check on 06/14. (I would have done it electronically but they conveniently don't offer that!) My statement said they received my payment on 6/24, 10 days (8 mails days) after it wa...
Entity
Categories: Credit & Debt Services
15, Report:
#1032430
Posted Date:
Jun 25 2002
HRS USA BEST BUY deceptive company shady late fees uninformed sales clerk Carol Stream Illinois
When I purchased my computer with Best Buy's 12months same as cash plan,I asked if that truly meant I could pay the full amount in 11 months and 29 days and my price would still be the $700 originally given,and I was told yes,that was true.
When I finally received a stat...
Entity
Categories: Corrupt Companies
16, Report:
#21710
Posted Date:
May 30 2002
HRS USA, Best Buy No Payments No Interest Scam false promises ripoff Westfield Indiana
I needed to buy a new computer. I went specifically to Best Buy, because I heard they had a no payments, no interest program. That way, I figured I could wait until I got my tax return next spring to pay it in full, not have to mess with it now, and not have to pay any interest. ...
Entity
Categories: Loans
17, Report:
#20776
Posted Date:
May 13 2002
HRS - Best Buy ripoff DISHONEST RUDE PRESUMPTIOUS poor customer service the business that doesn't give a dam City of Industry California
I just found out today that I have been charged a late fee 3 months out of the last 6 months. They also said that because I had a payment that was the 30 days late (it was mailed in plenty of time) that they have closed my account.
After reading all these ripoff reports, I hav...
Entity
Categories: Corrupt Companies
18, Report:
#20474
Posted Date:
May 09 2002
HRS USA or Best Buy Credit Card Ripoff Wilmington, Delaware
I got a $1000 credit card from HRS USA through best buy back in 94-95. Here it is the year 2002 and I've been paying on it for 6+ years and the balance is still $1900.
I don't see how it can be so high when I've paid well over $2400 dollars towards this card and still have allmost...
Entity
Categories: Credit Card Fraud
19, Report:
#19687
Posted Date:
Apr 27 2002
HRS USA - BEST BUY LATE CHARGE- RIPOFF- TERRIBLE CUSTOMER SERVICE CAROL STREAM Illinois
I am writing to warn all consumers not to do business with any company that uses HRS USA as their finance source.
I am currently employed by a large name finance company, which will remain nameless. I mention this because I know how the billing system works and would make a cred...
Entity
Categories: Loans
20, Report:
#19261
Posted Date:
Apr 21 2002
Best Buy - HRS USA Late Fee Ripoffs consumer rip-off fraud Baltimore Maryland
This company appears to have created a formal process to hold payments until they are considered 'late' and only then apply the payment to the account. Although my bank shows the payment clearing my account on April 1st, HRS did not apply the cash to my account until the 11th - 1 d...
Entity
Categories: Audio & Electronic Retail Stores
21, Report:
#19185
Posted Date:
Apr 19 2002
HRS USA/Best Buy These crooks are consumer fraud ripoff artists by performing fradulent billing practices. Wilmington Delaware
I had a delinquent account that I was trying to pay off and ran into several issues:
1) The 800 number for customer service is a joke. Either the caller only gets a menu or gets dropped off the line. There has been one instance where I got through to a 'live' rep.
2) I made t...
Entity
Categories: Credit & Debt Services
22, Report:
#18737
Posted Date:
Apr 12 2002
HRS USA - Best Buy Phone payoff scam City of Industry California
Back in October of 2001, I paid my remaining balance in full. After that, a ten dollar charge was placed on the card in was cancelled by them. I did not know this until I recently pulled up my credit report to see that I was 90 days late. How could this be, I paid the balance in ful...
Entity
Categories: Credit Card Fraud
23, Report:
#16764
Posted Date:
Mar 14 2002
HRS USA/Best Buy the worst credit card company around City of Industry California
HRS USA has charged me late fees three times because they say they havn't received my payment on time. They ask that you mail your payment 7 days before its due date. I live in Las Vegas, the bill goes to Southern California. Now I know damn well it doesn't take 7 days for my env...
Entity
Categories: Credit & Debt Services
24, Report:
#15822
Posted Date:
Mar 04 2002
Best Buy & HRS Credit Insurance Fraud to their customers. Big Ripoff Scam!
Approximately three months back I noticed a credit insurance charge on my Best Buy - HRS USA bill. I contacted the Customer Service Department and requested that it be removed. I advised that I did not use the insurance when I cut off my right index finger and was unable to work. ...
Entity
Categories: Corrupt Companies
25, Report:
#14104
Posted Date:
Feb 14 2002
HRS - BEST BUY rip off
I bought a Compaq laptop from BestBuy in Jun 2001. I paid up the entire amount in Sep 2001. In Jan 2002 I got a bill stating that the payment made was removed/cancelled from my account. The check however was cleared from my bank account. The copy of the check was sent to them wh...
Entity
Categories: Financial Services