1, Report:
#1041323
Posted Date:
Apr 07 2013
Time Warner Cable roadrunner poor internet service New York, New York
Time Warner internet service is markedly slow. They have lame excuses for this service. I have slower service than ever, but listen to this rep!!
Rep: I understand this can be distracting. In order to provide the best possible High-Speed Internet service and offe...
Entity
Categories: Internet Service Providers
2, Report:
#1037740
Posted Date:
Mar 25 2013
Time Warner Cable Time Warner They offer gift cards promotions to get you in but you never get it. They tell you that its a 3rd party vender and they have nothing to do with it. Internet
I tried calling several times to speak to someone but kept getting transferred until they kept disconnecting the phone. I finally got some one chat. I forgot all about the gift card until a friend never received hers. I spoke with someone on the phone back in September 2012 and they...
Entity
Categories: Internet Service Providers
3, Report:
#1024473
Posted Date:
Mar 06 2013
Time Warner Cable Continued billing for a returned modem San Antonio, Texas
Time Warner has no shame. My beloved cousin died in early November, and I have been trying to close out her account since then. She had a bundle package with internet, television, and a landline home phone. We cancelled some of the service shortly after my cousin's...
Entity
Categories: Internet Service Providers
4, Report:
#1009649
Posted Date:
Feb 06 2013
Time Warner Cable timewarner temple texas Cant believe i got burnt by the company i have been promoting to my friends. Temple, Texas
I have been a TWC for 2 years the first year i didnt have much problem with them. but their service has been hell since i moved my family into our newly built home. So we only had internet from them the first year, moving into our new house we decided to get some television&nbs...
Entity
Categories: Internet Service Providers
5, Report:
#992731
Posted Date:
Jan 07 2013
Time Warner Cable services fees. bad service carol stream, Illinois
My 1st complaint is when I was talked in dropping AT&T and combining my phone service with TWC, i was only given the good news..all the extras I would be getting for only a couple dollars more a month. She NEVER said anything about a service charge and a home phone activation fe...
Entity
Categories: Internet
6, Report:
#986876
Posted Date:
Dec 25 2012
Time Warner Cable TWC WARNING - TWC has deceptive Billing Practices McKinney, Texas
After years of trouble with the only cable/internet provider in town - I have reached my limit. Upon installation, the tech person - fell asleep on my couch and left his van in my driveway for two days. Because I was limited to service providers - I haven't been able to ...
Entity
Categories: Internet
7, Report:
#979572
Posted Date:
Dec 24 2012
Time Warner Cable Charging more that their posted price on the internet Internet, North Carolina
I had been using Time Warner Internet service for several years paying $41.95 a month. I got a call from one of their sales reps and she stated they were running very special priced to bundle TV and phone with my internet. She informed me that the price would be $89.99 for all three...
Entity
Categories: Internet Service Providers
8, Report:
#981976
Posted Date:
Dec 14 2012
Verizon 4G device Huntersville, North Carolina
I have been a Verizon customer for 14+ years, including the earlier
companies purchased by Verizon.
On 4 Sept 2012 I went into my local Verizon store and spoke
with Kurt Crosbie, a customer rep that I have dealt with several times and had
a belief that he would serve me well a...
Entity
Categories: Sales People
9, Report:
#956057
Posted Date:
Oct 17 2012
Time Warner Cable Roadrunner Internet, Road Runner A sly method of charging me more, for the lower service. Read on. Mission Viejo, California
Here's yet another damning yet legit complaint for the Time Warner Cable file, a game they tried to play with me over the fact they charge you for the upcoming month of service, not the previous month.
I started using Time Warner with a 3-month internet promotion....
Entity
Categories: Internet Service Providers
10, Report:
#955313
Posted Date:
Oct 15 2012
Time Warner Cable My deposit is owed to me. I returned equipment on 9/7/12. Still not here. Get run around when I call Ventura, California
Time Warner cable says deposits returned within 30 days. It has been 5 weeks I do not have mine.
They claim it was mailed to the wrong address.
I gave them the correct address so I do not know why they sent to address they did.
Now, after 5 weeks of mailing bec...
Entity
Categories: Internet Service Providers
11, Report:
#919294
Posted Date:
Jul 29 2012
Time Warner Cable TMC Gift Card for Switching to TWC service is a Rip Off Herndon, West Virginia
Beware of the gift card scam Time Warner Cable is offering. If you switch to their phone/internet or TV services and they offer you a gift card of 50.00 or more to do so. You will never get this. In my case it was implied it would be sent to me. Then when I called to inquire about i...
Entity
Categories: Internet
12, Report:
#835192
Posted Date:
Feb 07 2012
Century Link Charged me for no service. Phoenix, Arizona
I ordered internet and was promised the speed of 10 megs. when i installed it all i could get was 1.5 megs.
I called them and started troubleshooting and could never get it to go to the 10 megs, we tried for the next 5 days to get it but it never worked.
on the 5th day i decid...
Entity
Categories: Internet
13, Report:
#396055
Posted Date:
Nov 29 2008
Directv They renewed my contract for 2 years without my knowledge Greenwood Village Colorado
had an original signed contract with Directv dated 4/19/08 that my wife signed. I did not sign the original contract although Directv set it up in my name. On 11/6/2008 I called Directv to ask about upgrading to HDTV with DVR service and asked if I would get local HD channels, I was...
Entity
Categories: Satellite Dish Companies
14, Report:
#1032123
Posted Date:
Oct 21 2008
Time Warner Cable Internet didn't work most of the time for over a year. Columbus Ohio
In May of 2007, we moved into our house, and had to change service providers for internet. We changed from Insight Digital to Time Warner Cable. Right from the beginning we had intermittent internet connection problems. We just called Time Warner and asked them to come fix the probl...
Entity
Categories: Internet Service Providers
15, Report:
#371004
Posted Date:
Sep 09 2008
Broadbandoffers.com This is my Experience so far with my Two Rebate requests!! Internet
This is the experience My Housemates, (Whitman H Ron As) & myself had so far with BroadbandOffers.com. We deposited the two $50 Rebate checks Last week immediately after getting them, but they hae not yet cleared as of 09/09/2008. ***************************************** ...
Entity
Categories: Internet Services
16, Report:
#352877
Posted Date:
Jul 18 2008
HughesNet, Hughes Corporate Headquarters, Hughes Network Systems, LLC ripoff, bad service, no service, loyal customer, no service, rude customer service Germantown, Maryland
July 18, 2008 3:15 pm I finally broke down after 15 months of slow internet and the repeated calls of rude customer care support that refused to let me speak to a supervisor to fix the problem, or credit me anything for no service much of the time. I was charged $222.59 to cancel a...
Entity
Categories: Internet Service Providers
17, Report:
#328013
Posted Date:
Apr 22 2008
COMCAST HOUSTON TEXAS Formerly TIME WARNER CABLE Misrepresented voice over IP service & its effect on home security monitoring YONKERS New York
As a current Time Warner cable, internet and IP phone customer they solicited me to add the home security feature to my account never telling me that the alarm system currently wired into my house could only be accessed by way of a dial-up connection. By signing on with the home se...
Entity
Categories: Security Services
18, Report:
#1034778
Posted Date:
Aug 30 2007
Time Warner Cable & Internet Services Stink Ripoff Van Nuys California
Where to begin' Increased rates combined with less channels, I pay more to get less. The worst problem is their poor internet service. Constantly internet access is not available. It is down certain times of the day like clock work. 'High Speed Internet' is slower than dial up. Gett...
Entity
Categories: Internet Service Providers
19, Report:
#251244
Posted Date:
Jun 01 2007
Time Warner Cable Internet Former Happy Comcast customer - Now I can only use the Internet for 15 minutes before having to reset modem - Continual Intermittent Signal Loss ripoff Sylmar California
I started having trouble with signal drop-offs on May 20th. Started having to reset the modem every 15 minutes. Called Time Warner customer service, and the B.S. began. I was given ticket # 46783895, and transferred to a different representative. The second rep told me the ticke...
Entity
Categories: Internet Service Providers