1, Report:
#1252320
Posted Date:
Sep 01 2015
TXU Energy I live in an apartment.I was charged $255.68.Thats triple what I should be charged.We hadn't had extreme high temperatures outside yet.The following month I was charged$342.97. Dallas Texas
I live in a small apartment.Junes bill was $186.58.By a July it jumped to $255.68.The high temps hadn't even hit yet.Augusts bill was $342.97.This is ridicules.
Entity
TXU Energy
Categories: Advertising / Deceptive
2, Report:
#1232773
Posted Date:
Jun 01 2015
txu energy/oncor Increased the monthly cost of guard-lite 100%. Waxahachie Texas
Recently I received my electric bill for a guard-lite and was shocked to see that the price had increased by 100%. Previously the charge was $13.99 per month. This month it was increased to $27.24. I have been a guard-lite customer with TXU energy since 1975. The original cost...
Entity
txu energy/oncor
Categories: Electrical Services
3, Report:
#1178548
Posted Date:
Sep 23 2014
TXU Energy Turn off a security light and the bill has gotten HUGE. Dallas Texas
Back in August, 2014 our security light was disconnected - no matter the bulb had been out. I only paid 15.00 a month with this and NO meter was hooked up to it. I turned it off September 9, 2014.I expected a disconnect fee (they removed the bulb) - but was s...
Entity
TXU Energy
Categories: Utility Companies
4, Report:
#1150041
Posted Date:
May 27 2014
TXU Energy TXU Screwed with deposit grand prairie texas
In 2011 I decided to go with txu and had to pay a 300 deposit. In 2013 I transferred my service to a new address and during the process requested an extension. Now its 2014 and I am moving again. Instead of doing a transfer I set up new service with txu at the new address and just c...
Entity
TXU Energy
Categories: Utility Companies
5, Report:
#1137884
Posted Date:
Apr 10 2014
TXU energy Highway Robbery! Instead of saving me $ they made me bill 2x more expensive. Corpus Christi Texas
I am writing because I switched from my electric company to TXU due to the announcement stating they can save me money with free weekends or week nights. As a military family, we are always looking for ways to save money and help other families that come into town asking about phone...
Entity
TXU energy
Categories: Electrical Services
6, Report:
#1135385
Posted Date:
Apr 04 2014
Txu energy Deposit ripoff Nationwide
I'm so disappointed with txu energy. They charge you like crazy every month. Also I paid a 556 deposit to get theor service. In march I was told my contract was about to be up and I needed to renew and two different people told me. So I called a few weeks later and had to talk to an...
Entity
Txu energy
Categories: Electrical Services
7, Report:
#1135074
Posted Date:
Mar 31 2014
TXU TEXAS ELECTRICITY OVER CHARGED ELECTRIC BILL Dallas Internet
I was using Reliant Energy for ten + years, never had a problem. I received a letter from TXU that said I could get some cash for switching companies, I checked their raates and they were the same. What could go wrong. after being with TXU I noticed my bill went higher that what it ...
Entity
TXU TEXAS ELECTRICITY
Categories: Utility Companies
8, Report:
#1118085
Posted Date:
Jan 24 2014
TXU energy Did not back up TXU sales reps agreement with customer. Dallas Texas
10/25/2013, I phoned TXU in regards to my electricity contract expiring. I spoke with Kayla to determine if I could continue my current Mega Plan. She placed me on hold and spoke with her supervisor who approved the continuation of my plan. Kayla read her notes bac...
Entity
TXU energy
Categories: Electrical Services
9, Report:
#1091742
Posted Date:
Oct 14 2013
Txu energy A ripoff company Dallas Texas
About 4 months ago I sign up for txu I should of look at the reviews first now I'm regretting they are charging me a 400 dlls deposit they say that I'm paying late but they never told me that when I called customer service it sound it like they were in a different country and they d...
Entity
Txu energy
Categories: Electrical Services
10, Report:
#1071372
Posted Date:
Jul 30 2013
TXU TDU delivery charge added on top of rate mid contract. KWH rate did not change from previous which included TDU humble Texas
I signed up for TXU energy after the purchase of my home approximately 9 months ago. The conversation I had with the TXU representative at the time included examining the details of the plan prior to accepting a 2 year contract.
I asked the representative if the KWH rate included ...
Entity
TXU
Categories: Utility Companies
11, Report:
#1048140
Posted Date:
May 03 2013
TXU Energy Misquoting, not truthful Dallas Texas
Entity
TXU Energy
Categories: Electrical Services
12, Report:
#1038975
Posted Date:
Mar 29 2013
TXU ENERGY TXU ENERGY WILL TELL YOU A LIE ABOUT THEIR SERVICE BUTTHEY WILL HIDE THE WHOLE DEAL Dallas, Texas
In February of 2013, I was minding my busines when a txu rep called me to offer an electricity plan.they had been calling for days so I picked up the phone. Th rep offered me an average billing plan and said that it would save me money and it would basiically be the same every month...
Entity
TXU ENERGY
Categories: Liars
13, Report:
#1036886
Posted Date:
Mar 26 2013
TXU Energy TXU Does Not Honor Their Word Dallas, Texas
A door to door salesman from TXU came to my home selling the TXU services. He promised a $350 refund or cashback for a 10 cent average per Kw. Neither promised things occurred. I never received the $350 refund and my average bill comes out to 12.6 Cents/Kw. After several hours of co...
Entity
TXU Energy
Categories: Electrical Services
14, Report:
#1028756
Posted Date:
Mar 14 2013
TXU Energy company I moved to Harlingen, from St. Louis Missouri. not knowing the reputation of any of the electric companies. Dallas, Texas
I moved to harlingen texas from st louis missouri and needed an electric company. I chose txu energy and they requested $150 deposit and i signed a 2 year contract. even with a contract my rates increased, when i called to ask why they said it was because i went over a certain...
Entity
TXU Energy company
Categories: Miscellaneous Companies
15, Report:
#793920
Posted Date:
Dec 04 2012
TXU Energy Killing the middle class Dallas, Texas
I have been a customer of TXU energy for years, but no longer. This last year our home, like many other Texans went from a two income home to a single. We have always paid our bill but with the loss of employment it has been difficult. We have always paid our bill...w...
Entity
TXU Energy
Categories: Electrical Services
16, Report:
#969285
Posted Date:
Nov 16 2012
TXU Energy TXU charge customers for leaving them! Beware of their price protection. You will have to pay later! Dallas, Texas
I had been with TXU for years. My bills were getting higher and higher every month. I decided to leave TxU for another company. I was current on my payment with TXU. TXU bill usually ran from $300-$400 a month. Myfinally bill put me in shock. It was over $900 dollars. But ...
Entity
TXU Energy
Categories: Utility Companies
17, Report:
#939550
Posted Date:
Sep 12 2012
TXU Energy Scaming people for money by advertising prepaid options Internet
I signed up for prepaid because I thought that I was managed close and properly. They said that I was to receive emails and text messages to let me know when my balance was getting low and also to keep me from getting disconnected. They are sending the me messages whenever the...
Entity
TXU Energy
Categories: Electrical Services
18, Report:
#920899
Posted Date:
Aug 01 2012
ENCORE ELECTRIC FORMERLY TXU ENERGY TREE DESTRUCTION -CUT TO THE GROUND TYLER, Texas
My mother, who is 80 years old and still working, came home from work on July 19th, to find the best and her favorite tree in her yard, cut to the ground by the so called tree trimmers contracted by Encore Electric. This was a very rare tree, called a Monkey Puzzle...
Entity
ENCORE ELECTRIC
Categories: Utility Companies
19, Report:
#871832
Posted Date:
Apr 22 2012
TXU Energy TXU charges additional deposits to the unemployeed!!!! dallas, Texas
I have been unemployeed since my wrongful termination from the hospital I worked at in May of 2011, Stamford Memorial Hospital. At the time I was between 6 and 7 months pregnant and extremely worried about paying my bills. When I called TXU the following week and explained to them w...
Entity
TXU Energy
Categories: Utility Companies
20, Report:
#828334
Posted Date:
Jan 26 2012
TXU Energy TXU Energy TXU energy Buyer beware!!! scam Houston Internet, Texas
I wa perfectly happy with Stream energy till a TXU rep came by and sold me of th idea of swithching. I was hesitant, but I did it anyway. I have been with TXU for 9 months owe them nothing and my bills are current I've never had my electric shut off for non payment, yet on the 9th m...
Entity
TXU Energy
Categories: Utility Companies
21, Report:
#794477
Posted Date:
Nov 03 2011
TXU ENERGY BEWARE TXU Welcome Bonus is a SCAM!!! Internet, Internet
TXU deceived me to enter a 2 year contract with them with a promise of $150 prepaid visa card which TXU did not send. I called them up and told me that my account is not eligible te receive any welcome bonus since it already lapsed the 120 days for me to make a claim. How do I know ...
Entity
TXU ENERGY
Categories: Electrical Services
22, Report:
#752311
Posted Date:
Aug 02 2011
TXU Energy Lies and decieves you to enter into a contract Dallas, Texas
TXU is a scam! I entered into a contract with them on behalf of my church to provide electricity at a cheaper rate that reliant. At the time we were with reliant at 14cents/kwh. TXU promised to give us at .077cents and also included that there will be a pass throug...
Entity
TXU Energy
Categories: Utility Companies
23, Report:
#755879
Posted Date:
Jul 21 2011
txu energy high cost of electricity with a new charge Internet
Dear customers of txu energy I feel that this months bill was a big rip off. I have contacted them on the phone and internet.After being with them for 27 years I feel that it is time to fing an better electric company with cheaper rates. My bill was the highest it has ev...
Entity
txu energy
Categories: Government Corruption
24, Report:
#746951
Posted Date:
Jun 30 2011
Txu energy This company bills dishonestly and will not explain its methods at all Internet, Texas
This company bills dishonestly and will not explain its actions at all. The house im billed for for electricity is tiny and is a lot smaller than the other houses in my area. Yet i keep getting huge unexplained bills by this rip off joke of a corporation. The house itself is under 1...
Entity
Txu energy
Categories: Consumer Services
25, Report:
#735146
Posted Date:
Jun 07 2011
TXU Energy Overcharged me and won't correct it Dallas, Texas
I started my service with TXU Energy in Jan of 2011 when I moved to the Houston TX area. I was not even in the house for 6 days of the billing cycle. We didn't have the air, heat or any unusual amout of appliances going etc. They charged me over $300 for my first bill and said that ...
Entity
TXU Energy
Categories: Utility Companies