1, Report:
#245821
Posted Date:
Jan 26 2022
Jennifer Convertibles Don't let them in the door without examining furniture on porch! Ann Arbor Michigan
Jennifer Convertibles delivered the wrong color and wrong style couch to a family member. They refused to take it back without a $30 restocking fee for the mistake they made. Calling them was useless, from store clerks to manager. They don't care. It turns out the Better Business...
Entity
Categories: Furniture & Furnishings
2, Report:
#1453182
Posted Date:
Jul 24 2018
Synchrony Bank Inconsiderate Practices
We applied for a Jennifer Convertibles credit card last year, but didn’t plan to use it until now. Without notice you closed our card due to inactivity. The customer service rep told me that you are here to make money and that it's not illegal to close my account without not...
Entity
Categories: Banks, credit card, Finance
3, Report:
#1453168
Posted Date:
Jul 24 2018
Jennifer Convertibles Terrible financing
Last year my husband and I, in preparation for furnishing our home in the next 1-2 years, applied for a Jennifer Convertibles credit card. I did not plan to use it until summer 2018, but we wanted to open the card up in order to plan our budget. Without notice, our credit card was ...
Entity
Categories: Financial Services, Furniture
4, Report:
#1236725
Posted Date:
Jun 19 2015
Jennifer Convertibles Scammed Me Into Buying a Defective Product And Won't Honor Warranty! 168A Glen Cove Rd, Carle Place, NY 11514 Nationwide
SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM!!
Save your self the agony of purchasing defective items at an over priced rate. I purchased a king sized mattress in June of 2014 which cost me well over 1000 dollars. From the very first...
Entity
Categories: Bed & Bath
5, Report:
#1166463
Posted Date:
Jul 31 2014
Jennifer Convertibles Poor Quality Product and Warranty Declined Nationwide Nationwide
We purchased two sets of sofa, the fabric of one set faded significantly in just a few winter months. Jennifer Convertibles declined our warranty request claiming it was under direct sunlight. The lesson learned is that Jennifer Convertible will find every reason to reject warranty...
Entity
Categories: Furniture Manufactures
6, Report:
#1109453
Posted Date:
Dec 23 2013
Jennifer Convertibles Jennifer Leather Convertibles Jennifer Leather Convertibles Sells Thousands of Defective Leather Couches, Refuses to Replace Southampton New York
Jennifer Convertibles has been the subject of news stories on the likes of CNN and The Today Show for the defective leather couches they have sold thousands of. We bought ours in 2005.
The problem is that they advertise the couches as leather, but they are bonded leather. Within the...
Entity
Categories: Furniture & Furnishings
7, Report:
#954942
Posted Date:
Oct 15 2012
Jennifer Convertibles Guardsman protection plan Sold me faulty leather and a non-existent protection plan Internet, Internet
My wife and I had purchased a black leather sleeper sofa from jennifer convertibles on Nov 28,2010. August 26,2012 I noticed that my two year old had made a tear on the arm rest of the sofa. When my wife and I purchased the sofa we also purchased the Guardsman protection plan which ...
Entity
Categories: Legal Process Servers
8, Report:
#952046
Posted Date:
Oct 07 2012
Guardsman Insurance Jennifer Convertibles Leather Sofa Set Insurance Rip Off Torrance, California
We paid $200 Insurance Policy extra for a $1,200 Sofa Set. After 2 years, we tried to to contact them for repair because the Leather is cracking. ( only 2 years ). My wife called them by phone, they told us to mail the receipt. After a week, they contacted us by phone that the repai...
Entity
Categories: News Media
9, Report:
#211803
Posted Date:
Jul 17 2012
Jennifer Convertible ripoff dishonest SLOW NO clue how to process refunds Huntington Beach California
We wanted new couches so we went to Jennifer Convertible in HB, CA. We found what we wanted on July 19, 2006 but they said the couches wouldn't be in stock until August 16, 2006. At that point we could come in to pay for them & set up delivery.They were 10% off and Kimberly (sal...
Entity
Categories: Furniture & Furnishings
10, Report:
#725418
Posted Date:
Jul 26 2011
Guardsman Total scam. I could tell just from the initial phone call Grand Rapids, Michigan
Jennifer convertibles urged us to buy the Guradsman protection plan since we were about to have a baby. Now that it was time to clean up some spots they asked all kinds of questions and sent us a bottle so WE could clean it and if we chose we could still have them come clean it. BUT...
Entity
Categories: Home Warranty Companies
11, Report:
#640402
Posted Date:
Sep 14 2010
Jennifer Convertibles Jennifer Leather; Jennifer Warehouse No backing this product! Norcross, Georgia
This company definitely does not stand behind their product or guarantees. In fact, they have so many dissatisfied customers; they are closing stores in the Southeast. Two reputable repair shops have verified the defective quality and yet the Lifetime Leather Protection ...
Entity
Categories: Liars
13, Report:
#552538
Posted Date:
Jan 11 2010
Jennifer Convertibles / Jennifer Leather, HRS Household Services Jennifer Convertibles furniture and services sucks san mateo, California
I need to complain Jennifer Convertibles for their terrible service and terrible furniture. I do not recommend anyone to buy furniture from them. Even (((competitor's name redacted))) furniture is better than them.
I bought a sofa set from Jennifer Convertibles San Mateo, CA locat...
Entity
Categories: Furniture Manufactures
14, Report:
#546219
Posted Date:
Dec 29 2009
Jennifer Convertibles / Jennifer Leather, HRS Household Services Jennifer Convertibles, Jennifer Leather Jennifer Leather ripped us off with their poor quality, and $250 extended warranty was highway robbery! Danbury, Connecticut
We bought a couch and two matching Leather chairs from Jennifer Leather 5 years ago. We were convinced to buy the $250 Extended Warranty, after being told that ANY failure of the couch or ANY kind of damage would be repaired or the couch would be replaced. We had the set for 2 years...
Entity
Categories: Furniture & Furnishings
15, Report:
#500082
Posted Date:
Sep 25 2009
Jennifer Convertibles Ashley Furniture East Jennifer Convertibles worry free guarantee is FAR FROM WORRY FREE! Rohnert Park , California
I recently purchased four pieces of furniture from Jennifer Convertibles Rohnert Park, California. I was informed of the worry free guarantee on all furniture purchases. I purchased delivery service. My understanding at time of purchase was:1. Jennifer Conver...
Entity
Categories: Furniture & Furnishings
16, Report:
#167501
Posted Date:
Apr 30 2009
Jennifer Convertibles, Jennifer Leather, Jennifer Furniture Jennifer Convertibles, Victims Unite White Marsh Maryland
I'm not going to spend alot of time detailing my complaint. Fact is, we all have pretty much the same complaints. From the poor quality products sold at top dollar, to botched up deliveries, to not recieving the furniture we were sold(Bait and Switch tactics), to most importantly,...
Entity
Categories: Furniture & Furnishings
17, Report:
#424907
Posted Date:
Feb 17 2009
Jennifer Convertibles False advertising. hidden costs sent me packing. very disappointed. Rohnert Park California
Maybe I should have done my research before driving 40 miles in pouring rain to get myself a smaller sofa for my new place. I was very excited to find good looking and perfect seating but extremely discouraged to find out not only was the local delivery charge $160 but that my loca...
Entity
Categories: Furniture & Furnishings
18, Report:
#415799
Posted Date:
Jan 25 2009
Jennifer Convertibles: a crappy reputation years in the making! Carle Place New York
It's been over ten years, but I just revived my feelings about Jennifer Convertibles after reading the complaints and comments on Plant Feedback and complaints.com, and just found this website, so I've got to register my disgust. Just after my husband and I got married, we went to a...
Entity
Categories: Furniture & Furnishings
19, Report:
#383019
Posted Date:
Oct 20 2008
Jennifer Convertibles Cheap furniture, broken beyond repair after 9 months, company and customer service is a joke, TELL EVERYONE YOU KNOW NOT TO USE!! Schamburg Illinois
If a company is only willing to stand behind their product for 12 months, there is a good reason. I will never recommend Jennifer convertibles and will strongly discourage everyone I know to NOT EVER purchase anything from this company.
Bought a sofa, loveseat and chair in june '...
Entity
Categories: Furniture & Furnishings
20, Report:
#357613
Posted Date:
Jul 31 2008
Jennifer Convertibles SAVE YOUR MONEY AND GO WITH BETTER QUALITY...JC sofas are JUNK! Brooklyn New York
About three months ago I purchased a suade sectional sofa from Jennifer Convertibles for about $900.00. The first rip off occurred during my initial trip to the store to purchase the item, when the salesman asked if I wanted to go with the fabric protection shield- which I assumed w...
Entity
Categories: Furniture & Furnishings
21, Report:
#352918
Posted Date:
Jul 18 2008
Jennifer Convertibles Quality And Service Sucks! Poor Quality in Workmanship and Poor Service Thousand Oaks California
In February of 2008, my wife and I purchased a $1,000 Leather Sleeper Sofa with a 12 week lead time. We received the thing, to which I use the term lightly as it came with a very poorly built wood frame backing and loose bolts. It also arrived with a very large scratch on one of the...
Entity
Categories: Furniture & Furnishings
22, Report:
#327858
Posted Date:
Apr 22 2008
Jennifer Convetibles Unfair Corporate Policies Metuchen New Jersey
Do not buy anything from Jennifer Convertibles furniture stores without carefully reading all the fine print because verbal agreements with the sales people mean nothing. First, lets talk about an excessive delivery charge, $200, which is non-negotiable and thats just to get it to ...
Entity
Categories: Furniture & Furnishings
23, Report:
#321127
Posted Date:
Mar 26 2008
Jennifer Convertibles Poor workmanship, after 19 months the back of the couch detached from the arms. The company refuses to repair manufacture defects over one year!! This couch cost $1950.72. New York New York
At the end of November 2005 I purchased a leather convertible couch from Jennifer Convertibles. The back was cut to deliver it up the narrow stair. In June of 2007 the back broke. I assumed it was due to the way it was put back together but no it is due to poor workmanship. The back...
Entity
Categories: Furniture & Furnishings
24, Report:
#272982
Posted Date:
Feb 14 2008
JENNIFER CONVERTIBLES - JENNIFER FURNITURE DELIVERD BROKEN FURNITURE THAT CAN NOT BE REPAIRED NOVI Michigan
7-28-07 our broken sectional sofa was delivered from jennifer convertibles, novi store, nick crabb salesperson. i refused to take it and after 35 minutes of not so nice phone calls was convienced my warrenty which cost an addtional $269.99 would cover it. if they can't fix it, they ...
Entity
Categories: Furniture & Furnishings
25, Report:
#270086
Posted Date:
Aug 25 2007
Jennifer Convertibles good luck getting your sofa from Jennifer Convertibles its been 2 months and im still sitting on the floor!!! Ripoff Lawrenceville New Jersey
its been 2 months and i dont have my sofas. I took off work two times already and delivery guy dont show up. Who's paying me? The service is terrible and they are not apologetic. Nobody knows what they are doing including a disrict manager Colleen Miller.
Mi kang
trenton, New ...
Entity
Categories: Home & Garden Stores