26, Report:
#1458954
Posted Date:
Aug 31 2018
Comcast/ Xfinity unauthorized derogatory remarks on credit Philadelhia PA Pennsylvania
So 3yrs ago as a comcast customer, I transfered my services to a new address. My credit was ran and approved I paid all transfer fees and bal. I moved the following year up stairs in same building. Once again credit was ran transfer fees and balance was put on new bill. A year later...
Entity
Comcast/ Xfinity
Categories: Cable Companies, Cable TV
27, Report:
#1454608
Posted Date:
Aug 02 2018
comcast xfinity SLAMMED INTO CHANGING MY SERVICE CONTRACT JUPITER FL Florida
I have been with comcast for 18 years. They have a monoply on my neighborhood.. My contract was up and I have been paying month to month. I called in Januarary 2018 and asked about increasing the amount of channels on my plan. I was not happy with the offer however he stated that he...
Entity
comcast
Categories: technology TV antennas
28, Report:
#1451836
Posted Date:
Jul 15 2018
COMCAST XFINITY UNFINISHED INSTALLATION. LEFT CABLE STREACHED ACROSS MY GRASS. WEST PALM BEACH FLORIDA
I have been with COMCAST/XFINITY less than two months and after speaking with many so called TEAMMATES I still have a incompleted installation even though the installers say that it is complete.
It has been a nightmare from day one. The cable lay across my lawn for weeks as they w...
Entity
COMCAST
Categories: Internet Services, Service Provider
29, Report:
#1428322
Posted Date:
Feb 09 2018
Comcast Xfinity Bait & Switch Boston Massachusetts
I was sent a promo 4 wi-fi & basic cable 4 $49.99 per mo. I paid $150.00 the first mo. I had to have equipment replaced in the first 2mos. I also had 2 call @ least 10 times to have 2 have the cable rebooted. It was very frustrating 2 say the least. Now I have a balance of $138.00. ...
Entity
Comcast
Categories: Advertising, Advertising / Deceptive
30, Report:
#1426072
Posted Date:
Jan 30 2018
Comcast Xfinity Comcast Thieves - Billing for services not received Pittsburgh Pennsylvania
The Comcast Thieves
Here is my recent experience with Comcast. They sent me a shut off notice in the middle of December. I believe the billing cycle is on the 21st of each month. By January 4th, I was still being billed for services that I was not receiving so I called them to termi...
Entity
Comcast
Categories: Internet Service Providers, Cable Companies, Cable TV, Internet
31, Report:
#1424685
Posted Date:
Jan 23 2018
Comcast Xfinity Denied Refund Maryland
I had called into Comcast to make a payment agreement. I never set up a pre-arranged payment because I want to control when the money is actually paid. When it came time to pay the bill as agreed, I paid it two days early. However, on the date of the agreement, Comcast took ou...
Entity
Comcast
Categories: Cable Companies
32, Report:
#1418879
Posted Date:
Dec 24 2017
Comcast Xfinity Cox Media I signed a two year contract for $123.31 which was to include taxes and fees. The amount of $123.31 did not include these taxes and fees and I am being billed for them now. Atlanta Georgia
In May of 2017, I went online to chat with a Comcast representative about switching my old plan and finding something more affordable. I told the representative that I was willing to give up one of my TVs and turn off the cable box. I am a senior and have limited transportation so, ...
Entity
Comcast
Categories: Cable Companies, Cable TV
33, Report:
#1400359
Posted Date:
Sep 15 2017
Comcast Xfinity After having services in our temporary house we attempted to transfer the to service our permanent house. Comcast told us it wouldn't be a problem. Then they told us that they didn't service our subdivision. When we moved we canceled our subscription and turned in our equipment. When we cancelled we were told there wouldn't be a penalty since Comcast doesn't offer services in our area. Three months later we received a bill for early termination of our contract. Numerous phone calls later with the rudest people you would ever want to talk to and still no resolution. I would never recommend Comcast to anyone. Nationwide
After having services in our temporary house we attempted to transfer the to service our permanent house. Comcast told us it wouldn't be a problem. Then they told us that they didn't service our subdivision. When we moved we canceled our subscription and turned in our equ...
Entity
Comcast
Categories: Cable TV
34, Report:
#1397482
Posted Date:
Sep 02 2017
Comcast Xfinity Comcast/Xfinity Defrauding Consumers With Unattainable Internet Packages Danville Virginia **Author of this Report is NOT CONFIRMED**
Comcast/Xfinity has been overcharging local consumers of their internet/tv bundle packages, by selling consumers speeds of up to 150mbps, but only actually giving consumers speeds way below that, barely 50%-60% at any given time, day or night. I have been running speed tests throu...
Entity
Comcast
Categories: Internet Service Providers
35, Report:
#1396877
Posted Date:
Aug 31 2017
Comcast/Xfinity Deceptive information; paying for service I didn't know I had! ROSEVILLE California **Author of this Report is NOT CONFIRMED**
Called a Customer Service Rep for help with signing into my acct. Never got help for that, but during conversation found out I have phone serv. I did not know this. I have been paying Verizon for years!
I feel I have been deceived, perhaps inadvertently. My Comcast bill is almo...
Entity
Comcast/Xfinity
Categories: Cable TV
36, Report:
#1393877
Posted Date:
Aug 19 2017
Comcast Xfinity Company overcharged for service and povided poor customer service Baltimore Maryland
Xfinity aka Comcast (cable and Internet Service Provider) overcharged me by charging for a television channel (Cinemax) not ordered separately – a service that was provided with the cable television service by the sales representative.
On or about 10/19/2015, or there about, I ord...
Entity
Comcast
Categories: Internet Service Providers
37, Report:
#1384918
Posted Date:
Jul 12 2017
Comcast Xfinity Overcharged $300.00 Jacksonville Nationwide
Comcast has been overcharging me for a year for services I have not received. I discovered this a month ago when I dropped their cable TV services. At that time I was told I was receiving the 150MBS service. I told them I had ordered it but never have received it. The clerk told me ...
Entity
Comcast
Categories: Cable TV
38, Report:
#1384142
Posted Date:
Jul 09 2017
Blue Ribbon Representation LLC Patrick Vick, CEOMichael Graham, Executive C Criminals. Wage theft. Anti-ethics. I could go on and on. The CEO, Patrick Vick and his management staff have been manipulative and conniving since the inception of our business partnership. They failed to inform me about simple things like, if you aren't on the phone the entire time that you are on the clock, you don't get paid, you're only paid if you get a phone call so if 15 mins goes by without a call, that's 15 mins less of the half hourly pay (they pay for intervals which are 30 mins each). Of course, when payday came around there was ALWAYS a problem. Grandville, Michigan; Fort Walton Beach, Florida Nationwide
I could go on and on. The CEO, Patrick Vick and his management staff have been manipulative and conniving since the inception of our business partnership. They failed to inform me about simple things like, if you aren't on the phone the entire time that you are on the clock, y...
Entity
Blue Ribbon Representation LLC
Categories: Work Place Bullies
39, Report:
#1380332
Posted Date:
Jun 21 2017
xfinity or Comcast Unethical company, Billing issues! Gurnee Illinois
If any of you have xfinity/Comcast, drop them quick! They are Liars and Thieves! They promise you one thing and then don't deliver and charge you outrageous fees! 3 months I've been dealing with them over $100 folks! Each rep has told me it would be credited back and nothing! Comple...
Entity
xfinity or Comcast
Categories: Cable TV
40, Report:
#1376450
Posted Date:
Jun 01 2017
Comcast Xfinity Took new customer deposit and failed to refund. Consumer Vulture! No service, however still no refund. Nationwide
On April 20, 2017 my card was charged for a deposit. Comcast was contacted to cancel technician and request equipment delivery by mail immediately. I was informed that the equipment would arrive by mail. However, about two weeks later I called because the equipment never arrived....
Entity
Comcast
Categories: Cable TV
41, Report:
#1374687
Posted Date:
May 22 2017
comcast/ xfinity poor cable service, multiple appointment, some no shows, some incompetent,customer service- uneducated,cable box keeps freezing internet has low signal why? 6 months?? southestern Pennsylvania
i have had xfinity box from comcast for 6 months. there have been problems since we got it. glitches freezing outagages. we have had various phone employees promise it will be fixed. we have had techs come out and leave because they did not have time to fix it. we have had other...
Entity
comcast/ xfinity
Categories: BBB Better Business Bureau
42, Report:
#1374433
Posted Date:
May 21 2017
Joe Browning VP Field Operations, CrossRoads Area at Comcast. Xfinity Al Tenneson, Hilda Toscano, Larretta Banks, Edward Horsey Executive Customer Relations. I was Scammed by Comcast Xfinity, Joe Browning, Al Tenneson, Lorretta Banks, Edward Horsey these people are the scum of the scum! Oak Brook Illinois
Joe Browning Chicago area vice president Coward, Al Tenneson supervisor, customer service strategy and operations, Top Maggot. Lorretta Banks professional shithead. and Edward Horsey Executive Customer Relations (ECR) Liar. The above mentioned scumbags are the lowest scoundrels ...
Entity
Joe Browning VP Field Operations, CrossRoads Area at Comcast.
Categories: Cable TV
43, Report:
#1373427
Posted Date:
May 16 2017
Comcast Xfinity Al Tenneson supervisor customer service strategy and operations. Hilda Toscano Executive care manager. Larretta Banks Toilet Bowl Cleaning Lady Liars, Cheats, Frauds, Thieves, Scam artist's, Con Artists, Pure Scum ! Deceptive business practices Oak Brook Illinois
Al Tenneson, Larretta Banks, Hilda Toscano and Joe Browning the Area Vice President COWARD. Are all organized criminals that I caught Ripping me off on my cable bill several times. I have recorded conversations to back up my story of their last caper they pulled. These low life s...
Entity
Comcast Xfinity
Categories: Cable TV
44, Report:
#1371494
Posted Date:
May 05 2017
Direct Marketing Specialist/Comcast Xfinity DmsComcastXfinity Thieves, Steal, Fraud, Unscrupulous, Liars Cape Coral and West Bloomfield, MI and nationwide Nationwide
I worked for Direct Marketing Specialists (DMS) which has a contract with Comcast selling Cable packages in SW FLA. Part of our independent contractor agreement was that they deducted 10% of each check up to $2,000 to cover any chargebacks I may incur after employment has stoppe...
Entity
Direct Marketing Specialist/Comcast Xfinity
Categories: Employers
45, Report:
#1369555
Posted Date:
Apr 25 2017
Comcast Xfinity A monopoly that delivers terrible customer service and terrible internet service Davie Nationwide
I recently experienced over 6-months of terrible internet service and customer service from Xfinity from Comcast.
Subscribers beware of Comcast we spent over 30 hours on the phone throughout a 6 month period with no help from them to resolve our problems. Billing was also constantly...
Entity
Comcast
Categories: Internet Service Providers
46, Report:
#1358020
Posted Date:
Feb 24 2017
Comcast Xfinity Service disconnected even though I didn't owe any money.. To get my service re-connected, I was required to immediately make a payment and authorize an additional payment to be taken out of my bank account in 10 days Will not refund my money. Nationwide
The beginning of October, 2016, I moved into a new apartment. Because of a storm that came through my area, I was unable to get my service with Comcast/Xfinity connected until the middle of the month. I opted to get the three service package - telephone, cable, and internet f...
Entity
Comcast
Categories: Cable TV
47, Report:
#1357229
Posted Date:
Feb 20 2017
comcast xfinity promotional fraud philadelphia Pennsylvania
i ordered comcast xfinity online in oct 2016. the package deal came with a $100 reward card after 90 days. its been 120 days,no reward card. contacted comcast twice today . first time i was told i was wrong the packa...
Entity
comcast xfinity
Categories: Cable TV
48, Report:
#1356850
Posted Date:
Feb 18 2017
Comcast Xfinity Hacking into services illegally, have had continuous problems since getting service, and w/previous services. Philadelphia Pennsylvania
I currently have paid services with Comcast. I opened this account on September 7, 2016. Initially, upon opening account, I was told my services would start I believe it was the 4th of Sept.
When the contractor did not show up I called the company and was told they did not take an o...
Entity
Comcast
Categories: Bait-and-Switch
49, Report:
#1343914
Posted Date:
Dec 18 2016
Comcast Xfinity They have been ripping me off for year. Report to FCC and Florida's Attorney General Fort Lauderdale Florida
I have been a Comcast subscriber ever since they came to my city. I have been here for 17 years. Currently, I am very ill. I have HIV, Cancer, Pulmonary Infection, Narcolepsy and a few other things. At the same time, my mother is suffering from stage 4 lung cancer. I also had a grad...
Entity
Comcast
Categories: Internet Service Providers
50, Report:
#1338956
Posted Date:
Nov 20 2016
Comcast Xfinity Worst Customer Service TALLAHASSEE Florida
Absolute worst customer service. Just paid $500 to restore service its been over 48hrs and still no service 10 customer reps later and still on hold as we speak for 35 min......if it is not resolved today we can go ahead and cancel and I do not expect a bill or cancel fees. It took ...
Entity
Comcast
Categories: Beauty Pageants