26, Report:
#1305249
Posted Date:
May 12 2016
freedom pop this company sent me the wrong phone that i paid for from my debit account, it doesnt work properly, i sent 5 emails to try to resolve this proplem, they never replied except once, saying that the phone i orrdered on line was'nt the one they sent me. on-line based Nationwide
It was a totally different phone entirely. It was only activeated ro 15 days then they shut off commpletley, they didnt not up date me for the next month or the half amonth they cheated me out off. The data was not right eaither, i could not down load anything.They cut off phone svi...
Entity
freedom pop
Categories: Cellular Phone Companies
27, Report:
#1295763
Posted Date:
Mar 25 2016
Freedom pop Risky,take what is not there's Los Angeles California Internet
The freedom pop mobile service is a fat scam that you sign up for as a free phone company,but when you sign up after a couple of days of service, they take out 15$ everyday. Unbelievable!
Entity
Freedom pop
Categories: Computer Marketing Companies
28, Report:
#1295727
Posted Date:
Mar 25 2016
![](https://www.ripoffreports.com/report-images/45*34/docs/r1295727-aqkxne-zckj28ckn9.png)
Freedom Pop frod on card as well as bate and switch los angeles California
I became aware of Freedom pop By a Fraud charge being done on my credit card. I contacted the company and they was to refund the amount because i did not have service with them. (they only refunded one month i found out instead of the many months that my card was charged) I then a s...
Entity
Freedom Pop
Categories: Cellular Phone Companies
29, Report:
#1294520
Posted Date:
Mar 18 2016
Freedom Pop Mischarge and Lack of Service Internet
Freedom Pop offers free internet service via one of their devices, but limits it to so little you are encouraged to add more data or minutes to your plan. The problem is that service is spotty, regardless of their coverage map and once you have gone online to sign up, you can only...
Entity
Freedom Pop
Categories: Cellular Phone Companies
30, Report:
#1288906
Posted Date:
Feb 20 2016
Freedom Pop Bait and Switch, Fraud - Refusal to return Security Deposit on Device Los Angeles California
Just like another user that posted in December, I have also filed a BBB report, as shown below:
Filed against :
FreedomPop11301 W Olympic Blvd #112 Los Angeles CA 900641652
Complaint Description:
I signed up with Freedom pop in October 2012 when they first debuted. The...
Entity
Freedom Pop
Categories: Internet Services
31, Report:
#1286675
Posted Date:
Feb 10 2016
freedompop Free Cell Phone Service - FreedomPop I order a cell phone from freedom pop.I was told the phone were new, and I would receive a new phone, the phone was used and did not work, online service freedom pop
After buying a phone from freedompop, I was told I would recive a new phone, with one mouth free service. I waitted 2 weeks befor reciving the phone. After reciving the phone the battory was no good. The use of the battory got lower and lower, than it would only stay charged one sec...
Entity
freedompop
Categories: ORGANIZED CRIME
32, Report:
#1282722
Posted Date:
Jan 27 2016
freedom pop freedompop.com Company charged me all these ridiculous fees, and the service and phones never worked at all. Then the last time they charged me, it had only been 1 day and they only offered me half my money back when I cancelled their horrible service. Customer service from India. Internet
Was charged ridiculous fees and horrible phone service. Their Tech support is automated and never helps. Customer support is from India.
After only one day after they charged me ask these fees, they only offered me half my money back. And there is no cancellation fees. They...
Entity
freedom pop
Categories: Cellular Phone Companies
33, Report:
#1277107
Posted Date:
Dec 30 2015
Freedom Pop Deceptively Vague Scamming Toward Consumers Internet
As one of many who were fortunate enough to have enjoyed the highly affordable and coveted Clear wireless internet service by 2008, I am also one of all Clear wireless customers left looking for comparable quality service, after Sprint aquired Clearwireless, and cancelled service in...
Entity
Freedom Pop
Categories: Cellular Phone Companies
34, Report:
#1273452
Posted Date:
Dec 11 2015
![](https://www.ripoffreports.com/report-images/45*34/docs/r1273452-i1xfbs-n6dinm0n2w.png)
Freedom Pop Refused to cancel my order, gave me bad instructions for return, still hasn't given me a refund Los Angeles= California
On November 10th, I made the mistake of ordering a mobile hotspot from FreedomPop. On November 11th, I realized my mistake and asked them to cancel my order and they said they did. Later I find out they instead of canceling my order, they for some reason canceled my account and left...
Entity
Freedom Pop
Categories: Cellular Phone Companies
35, Report:
#1269374
Posted Date:
Nov 21 2015
Freedom Pop Employee : Said first name was Rics and employee # was 468 worked in activation dept. another said first name Edge employee # 1501914 . Could not assist or provide me with RMA ( Return Material Auth. # ) because he could not find me in their system , th Strongly urge you to stay clear , bait and switch strategy , lack of disclosure , won't refund. Multiple ( India ( surprise ! ) and Phillipines ( Offices Indiana Nationwide
e mailed ( solicited ) by Freedom Pop ( or authorized 3 rd party marketer of which Freedom Pop must maintain total responsibility for ( FTC 1996 Telemkt. Fraud and Abuse Act ) . Accepted / processed CC for pymt. of phone . Shipped me phone . Can not find me or the piece of eq...
Entity
Freedom Pop
Categories: Cellular Phone Companies
36, Report:
#1267769
Posted Date:
Nov 13 2015
Freedompop.com The company charged me ten dollars to topoff my going over my allotted MB of DATA. WITHOUT MY KNOWLEDGE Plainfield, In Indiana
On September 7th/2015 I ordered s kyocera hydro LTR For $79.99. And the Samsung
Victory that's was free I only had to pay for activation. Cost $39.99, butbi canceled
That one. Then fredompop topped off my account and charge Me $10.00 for that.
From then on I've had nothing but probl...
Entity
Freedompop.com
Categories: Cellular Phone Companies
37, Report:
#1267715
Posted Date:
Nov 13 2015
Freedom Pop They stole my refundable security deposit! Los Angeles Nationwide
When I signed up they advertised my security deposit of $89 would be free with no time limit if I wanted to return the Wi-Fi device. When I now asked for the refund, they advised they changed their policy and no longer provide the refunds. That is theft!
Also, I downloaded a 3 minut...
Entity
Freedom Pop
Categories: Internet
38, Report:
#1265796
Posted Date:
Nov 05 2015
Freedom Pop deceptive, support is a waste of time Internet
I wanted to cut the cable. Here in Denver we have Comcast and Century Link. No real choice. I found Freedom Pop and, even though I realized their use of FREE all over the place couldn't be true, they had a plan that looked good to me. SO ... I ordered their ex...
Entity
Freedom Pop
Categories: Internet
39, Report:
#1261824
Posted Date:
Oct 16 2015
freedom pop freedompop freedompop.com cellphone company total fraud Internet
I ordered a phone and service from this company. Turns out they are fraudulant, they charged my card (I got my money back from my bank alredy). They don't acually have cell service, you can only hook your cell phone to internet service and use there service throught the internet. It...
Entity
freedom pop
Categories: Cellular Phone Companies
40, Report:
#1254347
Posted Date:
Sep 11 2015
FreedomPop Freedom Pop Phone dead after 2 weeks use, into 10th week trying to get replacement !!!! Columbus Ohio
Purchased a Samsung FreedomPop phone for our son who is going into high school. We purchased the phone in June, it died after 2 weeks use with error 'no operating system detected'. Phone was bricked. Made over 12 calls to their horrendous and I mean HORRENDOUS customer support. Of c...
Entity
FreedomPop
Categories: Cellular Phone Companies
41, Report:
#1253539
Posted Date:
Sep 08 2015
FREEDOM POP DO NOT USE Los Angeles Internet
Freedom POP does NOT permit complaints If they charge you illegally for their service and you complain and they do NOT refund your money they CANCEL your service if you go to the credit card company and complain about this fraud.
DO NOT USE THIS SERVICE!
I complained was put on...
Entity
FREEDOM POP
Categories: Internet Fraud
42, Report:
#1249351
Posted Date:
Aug 18 2015
Freedom Pop Terrible customer support; defective product and service Los Angeles Internet
I was a somewhat happy user of Freedom Pop at first… had the usual issues from day one, had a “delay” and waited another “couple of weeks” for my device in 2014. Spotty connectivity but not too bad for the first six months… then slow, to the point that Online Speed Tes...
Entity
Freedom Pop
Categories: Internet Service Providers
43, Report:
#1242721
Posted Date:
Jul 18 2015
freedom pop customer los angeles california
first they claim free services...lmao...yhey charge 27.95 a month for 10 gb of internet content then they do something they call topping off, they charge you another 10 for each 200 mb of service used, so its very expensive, watch 6 to 7 movies on netflix and your going to pay a...
Entity
freedom pop
Categories: Cellular Phone Companies
44, Report:
#1241621
Posted Date:
Jul 14 2015
Freedom Pop False advertising, undue enrichment Internet
I go to the company's webpage and the first page pops up with an offer for a HTC EVO 4G LTE for $49.99. I enter my payment information and when I hit enter I get a response back right away transaction failed okay,not a problem except I get an instant notification my credit card has ...
Entity
Freedom Pop
Categories: Cellular Phone Companies
45, Report:
#1036778
Posted Date:
Jun 18 2015
FreedomPop SCAM! Internet
******ATTENTION****** PLEASE READ. To whomever is considering buying this product, beware! This is a scam!
I am a young single mother living on a budget. In this day in time having internet is a must so I came across Freedom Pop and thought that they might be an affordable altern...
Entity
FreedomPop
Categories: Internet
46, Report:
#1230204
Posted Date:
May 19 2015
FreedomPop cancelled free service because i disputed charges for protection plan never recieved los angeles Nationwide
I ordered a freedom pop phone with free phone and internet service. I added the $4.99 protection plan. I contacted the company who administers the plan and they had no record of my coverage yet I was charged the first month. I contacted freedom pop and received an email saying conta...
Entity
FreedomPop
Categories: Cellular Phone Companies
47, Report:
#1225953
Posted Date:
Apr 30 2015
Freedom Pop RIP OFF ALL LIES Nationwide
This company ran an inframercial on TV and the whole thing was a lie. We signed up for 2 phones. First they start the billing date before you receive them so the day we got them we had only 24 days left. Second the batteries run down within 2 hours. Third the WIFI does not work in o...
Entity
Freedom Pop
Categories: Cellular Phone Companies
48, Report:
#1221004
Posted Date:
Apr 07 2015
FreedomPop Freedom Pop Will Bill You For No Reason Internet
I bought the freedompop 4g router for my ipod touch and, to activate it, put in my credit card information.
Their policy was to allow 500mb of data free. They would charge only after going over that amount. For the first month, I did use it and downloaded. I doubt the amount was ove...
Entity
FreedomPop
Categories: Internet Service Providers
49, Report:
#1217587
Posted Date:
Mar 23 2015
Freedom Pop not inexpensive, let alone free Los Angeles California
I contracted with Freedompop as my internet provider in February. i was charged about $100 for a wifi modem to be sent out. I selected the option with the highest data usage. The modem arrived a bit sooner than i had expected. That was the only positive part of my experience.
The mo...
Entity
Freedom Pop
Categories: Internet Service Providers
50, Report:
#1211112
Posted Date:
Feb 23 2015
freedom pop don't waste your money rip off and moronic Internet
I gave this compay a second chance after having issues with them before. This time it was worse. Things were going OK for a few weeks in the beginning so I decided to buy an additional 30gb.I logged in to my account and chose a $30.upgrade. My device stopped working the next da...
Entity
freedom pop
Categories: Internet Service Providers