26, Report:
#1409224
Posted Date:
Oct 29 2017
Quality Inn & Suites Quality Inn & SuitesUniversity/Airport (KY109) Poor Quality Rooms Louisville Kentucky
On Friday, October 27, 2017, I rented a room at the Quality Inn & Suites. At 2 am my wife and I woke up to go to the bath room and there were two mice running around the floor . My was afraid to get out of the bed. The hotel puts your bill under your door (express check-out) so ...
Entity
Quality Inn & Suites
Categories: Consumer Services
27, Report:
#1402512
Posted Date:
Sep 26 2017
Holiday Inn & Suites across Universal sales manager lying to my face refusing refund Orlando Florida
This hotel gave me the worst experience in my 8 years of continuous travel all over the world including the senior sales manager lying straight to my face…The USA is generally known for great service and attention to customers however the hotel and mainly their senior sales manage...
Entity
Holiday Inn & Suites
Categories: Hotel
28, Report:
#1394773
Posted Date:
Aug 23 2017
Comfort Inn & Suites Blue Ridge (GA) Ignored disabled person. Caused medical problems Blue Ridge Georgia
I was a guest in Comfort Inn & Suites in Blue Ridge Ga
The first night I had a wonderful experience
The staff was very nice and helpful
The problem was on my second night
I have a medical condition that requires me to use 5 ice packs every night to be able to sleep. ...
Entity
Comfort Inn & Suites Blue Ridge (GA)
Categories: Hotel
29, Report:
#1379084
Posted Date:
Jun 14 2017
Wyndham Microtel Microtel Inn BY Wyndham Dry Ridge Crooked Business Dry Ridge Kentucky
Wyndham Resorts - Microtel Inn & Suites Dry Ridge would not stand behind an approval that their employee approved Jeff W. to change my reservation through Hotels.com 48 hrs. in advance. Hotels.com called the hotel since my father in law which has ALS could not make it for the da...
Entity
Wyndham Microtel
Categories: Bait-and-Switch
30, Report:
#1376017
Posted Date:
May 30 2017
La Quinta Inn & Suites Austin Cedar Park Thieves work here stay away Cedar Park Texas
Stayed here over the Memorial Day weekend, upon checking out I realized I was missing my phone charger which I felt plugged in the wall. Only an hour had passed so I called the front desk and Terry the front desk clerk answered the phone. I asked him if anyone had checked into the r...
Entity
La Quinta Inn & Suites Austin Cedar Park
Categories: Hotel
31, Report:
#1367820
Posted Date:
Apr 15 2017
Country Inn Suites Galveston, Texas Charged my card when I received no value Galveston Texas
On April 14 2017 at 4:15 pm I booked a reservation with Country Inn Suites in Galveston Texas and intended for the reservation to be April 15 through April 16, 3017 but the reservation was booked in error for April 14 through April 15. When I received the confirmation email from t...
Entity
Country Inn Suites Galveston, Texas
Categories: Property Management
32, Report:
#1359440
Posted Date:
Mar 03 2017
Quality Inn Ashland, VA (804) 521-2377 TRICKED INTO A NON-REFUNDABLE PRICE, NOT ALLOWED REFUND ONE MONTH BEFORE Ashland Virginia
I accidentally booked the Quality Inn in Ashland, Virginia which was non-refundable. I immediately phoned and asked Hotels.com to cancel the booking and refund my money. I also phoned the Quality Inn in Ashland Virginia and told them a mistake was made (I saw nothing about non-refun...
Entity
Quality Inn Ashland, VA
Categories: Hotel
33, Report:
#1328610
Posted Date:
Sep 16 2016
Ashanti Floyd The Mad Violinist Breached Contract for 50th Birthday Bash Kennesaw Georgia
On 10/8/2015, Violinist Ashanti Floyd AKA The Mad Violinist and I entered into a contract for him to perform at my 50th birthday bash that was held on September 3, 2016 in Club Stewart's main ballroom at Fort Stewart, Georgia (I am a retired 20-year disabled veteran). The agreed upo...
Entity
Ashanti Floyd
Categories: Entertainers
34, Report:
#1325681
Posted Date:
Aug 31 2016
Quality Inn & Suites Airport Terrible Customer Relations Del Valle Texas
Bottemline is that the gave us a room with a broken toilet. Never offered us another room. Our only option was to go down stairs and use the public bathroom downstairs. When i complained i was told theyll fix it for the next guest. Then after complaining they sid they would give me ...
Entity
Quality Inn & Suites Airport
Categories: Hotel
35, Report:
#1287435
Posted Date:
Feb 13 2016
Country Inn & Suites By Carlson, Lackland AFB (San Antonio), TX Refused to Refund or Provide Credit for Air Force BMT Family San Antonio Texas
I booked reservations with Country Inn & Suites By Carlson, Lackland AFB through an online booking company; about 2 weeks before my son was scheduled to graduate from his Air Force BMT, I receive a letter stating he would not be graduating on time. I contacted the booking company an...
Entity
Country Inn & Suites By Carlson, Lackland AFB
Categories: Hotel
36, Report:
#1277976
Posted Date:
Jan 05 2016
comfort inn&suites goshen New York
We booked a king suite @ the comfort inn in goshen ny, certain staff members were rude, did not speak english and obviously couldnt read a Do Not Disturb sign....bathroom was very slippery, my boyfriend fell and hit his head...management un co-ooperative....theu went as far as...
Entity
comfort inn&suites
Categories: Consumer Services
37, Report:
#1243125
Posted Date:
Jul 20 2015
St. Augustine Island Inn & Suites Island Inn Refused to give my phone back after leaving it in the hotel room. Then the owner called me a F...IN B**** when I threatened to call the police. St. Augustine Florida
My husband and I checked out of this hotel on a Sunday. Shortly after leaving, we realized a cell phone and charger were left in the room so we called and advised the hotel of this. The manager claims he found a charger but no phone. Luckily we tracked our smartpho...
Entity
St. Augustine Island Inn & Suites
Categories: Hotel
38, Report:
#1242792
Posted Date:
Jul 19 2015
Hotwire Hotwire.com SCAM: Using FAKE reviews and ratings to peddle INFERIOR hotels Internet
I used the Hotwire.com special rates to purchase a 2.5 star hotel. I would have been happy with the ones listed that it could possibly be, but then I read the ACTUAL reviews of what they chose to book me with.
I searched on Expedia (their sister company), orbitz, Travelocity an...
Entity
Hotwire
Categories: Hotel
39, Report:
#1233137
Posted Date:
Jun 04 2015
La Quinta Inn & Suites Tomball Ronald Tocci FRAUDS & SCAMMERS Tomball Texas
BEWARE! Do not stay at this hotel. The owner and GM are scammers, cheats, and liars. They take cash for rooms and pocket it instead of putting it in the till. They use and share patrons' credit card information. La Quinta corporate will not investigate as it is a franchise! They als...
Entity
La Quinta Inn & Suites Tomball
Categories: Lodging
40, Report:
#1226934
Posted Date:
May 05 2015
Executive Inn & Suites Pinetop AZ Executive Inn & Suites Pinetop AZ Pinetop Arizona Pinetop Arizona
BEWARE OF THIS HOTEL. We arrived at the hotel and it looked very old and worn. The appearance was a total dissapointment. The service was cold and unfriendly as I asked to view the rooms. The rooms looked very old, dirty and uncomfortable. I noticed the beds, noticed the old bedspre...
Entity
Executive Inn & Suites Pinetop AZ
Categories: Hotel
41, Report:
#1204171
Posted Date:
Jan 25 2015
America's Best Value Inn & Suites The worst possible stay in Starkville, Mississippi
The room was $80, so the expectations were relatively high for the price of a motel chain with all exterior doors for the price. The ceiling tiles in the bathroom looked like they could fall any moment and they were stained brown. When we arrived there were to linens other than ...
Entity
America's Best Value Inn & Suites
Categories: Motels
42, Report:
#1191434
Posted Date:
Nov 26 2014
Hampton Inn & Suites Macon I-75 North The room pictures on the hotel website are a sham. Macon Georgia
My family & I were visiting Macon, GA & the option of staying at multiple hotels & opted to stay at this hotel based on the pictures of the room posted on the hotel website. The pictures showed that the rooms were quite spacious & with a family of 4, this would be gr...
Entity
Hampton Inn & Suites Macon I-75 North
Categories: Hotel
43, Report:
#1184057
Posted Date:
Oct 21 2014
Reservation Counter or under ChooseARoom Fradulant representation Internet
We were on the road and I needed to make a hotel reservation. I usually make them at home on the direct site and tried to do so on my phone. We always stay at Hampton Inns and so when I thought I had what appeared to be their site for the Hampton Inn & Suites located in Wells, M...
Entity
Reservation Counter
Categories: Hotel
44, Report:
#1147393
Posted Date:
May 17 2014
City Center Inn & Suites Fraudulently took money out of my checking account twice! San Francisco California
The early morning of Wednesday, May 14, 2014, I received a call from my daughter stating she was stranded in San Francisco (it was just after midnight). I went online and found that the above motel had rooms available. I booked a room for her to stay in and called my daughter lettin...
Entity
City Center Inn & Suites
Categories: Motels
45, Report:
#1143515
Posted Date:
May 02 2014
Country Inn Suites Carlson Chester VA OUT OF TOWELS Chester Virginia
Country Inn and Suites Chester Va was the dirtiest place I have laid my head in a very long time. The items cleaned in the place were the shower and beds. There were dust webs everywhere in my room. The one elevator was filthy. I had to use the laundry twice while I was there. ...
Entity
Country Inn Suites Carlson
Categories: Advertising / Deceptive
46, Report:
#1143394
Posted Date:
May 02 2014
Passport Inn & Suites Refused any compensation giving me a filthy stain sheets Kemah Texas
I was absolutely horrified when I return to my room and turned in at 1AM to pull the comforter back to find a dirty stained top sheet with make up from a previous guest that was never cleaned or changed. I showed pictures to one of the owners, an older woman who said, she personally...
Entity
Passport Inn & Suites
Categories: Hotel
47, Report:
#1142149
Posted Date:
Apr 27 2014
Travel Corp Getaways Failure to Book Hotel rooms internet
I purchased a Deal Chicken hotel voucher on line for Seattle. I began contacting them in February to see if a hotel in Bellevue would be available as an alternative. They said they would only let me know if I sent in the original request along with a certified check to cover t...
Entity
Travel Corp Getaways
Categories: Hotel
48, Report:
#1117681
Posted Date:
Apr 25 2014
Travelodge Inn & Suites Super 8 MotelSierra Vista Extended Stay Wrongful Termination, Defamation of Character, Intentionally inflicted Emotional Distress, Invasion of Privacy, Harassment Sierra Vista Arizona
On 09/06/13 I Was put onto reservation list for a 3 bedroom apartment which I was to move into on 10/06/2013 When the my first months lease was up on the 1 bedroom I had to rent for a month due to no availability of the 3 bedroom, Entered into rental agreement with a signed lease wi...
Entity
Travelodge Inn & Suites
Categories: Neighborhood Services
49, Report:
#1098439
Posted Date:
Apr 12 2014
ROYAL HOLIDAY CLUB ROYAL HOLIDAY CLUB BAHAMAS DECEPTIVE TRADE PRACTICE!! nassau Bahamas
Royal Holiday Club Buyer Beware Beware Beware! In June 2013, my husband and I took a trip to Nassau and stayed at the Comfort Inn Suites beside Atlantis resort. We were invited to a timeshare presentation from Royal Holiday Club. We were shown a video f...
Entity
ROYAL HOLIDAY CLUB
Categories: Lodging
50, Report:
#1128361
Posted Date:
Mar 05 2014
Alpine Inn & Suites Completely Unethical and Fraudulent Transaction Dala City California
I am not one to complain about many things or handle things inappropriately. The only reason I am putting this online is for the sole purpose to tell the public of my experience when I booked a room using Expedia.comI booked a room to stay at the Alpine Inn & Suites locate...
Entity
Alpine Inn & Suites
Categories: Hotel