26, Report:
#639455
Posted Date:
Sep 10 2010
T Mobile Tmobile lies about services Internet
I've been with Tmobile for over 5 years.On July 28, 2010, I called tmobile to inquire about a charge on my daughters cell phone.The customer service rep then looked over my acct and said Right now, you are paying $15 a month for your families texts and for only $5 more, you could al...
Entity
T Mobile
Categories: Telephones
27, Report:
#598492
Posted Date:
Apr 30 2010
T - MOBILE tmobile.com Charged money I did not owe. Internet
I was charges over twice what I should have paid for cell phone services because of lost information:I contacted T Mobile to increase my minute plan because I knew that my my wife and I needed a larger plan to stay within the allotted minutes. A month and a half later I received a b...
Entity
T - MOBILE
Categories: Cellular Phone Companies
28, Report:
#589067
Posted Date:
Apr 03 2010
T-mobile TMobile Rep gave inaccurate UNTRUE misleading info regarding handset insurance coverage said NO DEDUCTABLE but there was a $130 deductable! Supervisors failed to rectify, Internet
TMobile representative sold me handset insurance under the pretense that cell phone would be replaced for FREE no matter what damage it incurred. When I had to use the insurance, I discovered a $130 deductable. I NEVER would have bought the insurance if there was such a ...
Entity
T-mobile
Categories: Cellular Phone Companies
33, Report:
#516527
Posted Date:
Dec 06 2009
T Mobile Tmobile T-Mobile Scam New Plans Internet
Tmobile has become one of the worst carriers of the telecom world. The customer service is horrible. Recently they have offered new plans that would save my family a great amount of money. The T-Mobile scam is that if you are a current customer you cannot change to these new plans. ...
Entity
T Mobile
Categories: Advertising / Deceptive
34, Report:
#529446
Posted Date:
Nov 27 2009
T-Mobile TMobile Extended Contract Without Permission - but Made It Right in the end! Internet
I've been a T-Mobile customer for about 7 years, never had problems, and have been fairly happy with their service & prices. In October 2008, because I closed my small business, I moved to a plan with fewer minutes & services, but did not change my phone or anything els...
Entity
T-Mobile
Categories: Cellular Phone Companies
35, Report:
#498895
Posted Date:
Sep 23 2009
T - Mobile TMobile Rips off Customers! Internet
TMobile has not renewed romaing agreements with AT&T to use their towers. Therefore I now get 1 bar of service, 2 bars on a good day and tons of dropped calls. I've tried to talk to them (still working on it) to let me out of the contract without penalty and they cla...
Entity
T - Mobile
Categories: Telephones
36, Report:
#464101
Posted Date:
Sep 02 2009
T-Mobile Tmobile Breach of Contract - Decreased Coverage, Undocumented Fees Atlanta Georgia
I've been a customer of T-Mobile for years and now it has come to a breaking point that I'm fed up with their insufficient coverage, increasing pricing and I'm sure that I'm not alone. So this blog is designed solely to get others who have similar experiences as mine and to collect...
Entity
T-Mobile
Categories: Cellular Phone Companies
37, Report:
#478159
Posted Date:
Aug 10 2009
Tmobile T-mobile are crooks be warned!!! Albuquerque New Mexico
I signed a 2 yr agreement with Suncom in April 2007. I was about 6 months shy of the end of my agreement with suncom with this horrible company took over. First of all let me start with when I was still with suncom Tmobile offered all suncom customers a $29.99 entry price for a nat...
Entity
Tmobile T-mobile
Categories: Cellular Phone Companies
38, Report:
#462397
Posted Date:
Jun 18 2009
Tmobile, T-mobile, Deutsche Telecom BAIT and Switch tactics by Tmobile, Lying customer service, Bad UMA WIFI service Los Angeles California
I only bought the T-mobile service because a friend recommended the UMA WIFI service that only Tmobile provided. However,after using it for a while, I got astronomical usage charges because it was supposed to automatically default to UMA and off of the Tmobile network when in range ...
Entity
T Mobile
Categories: Cellular Phone Companies
39, Report:
#360619
Posted Date:
Jun 07 2009
T-mobile Tmobile refused to cancel contract even though they can not provide service where I live Bellevue Washington
I have had service with them for about 7 years. The phone service never worked well at my home. It constantly would drop calls or incoming calls would go straight to voicemail. There simply was not good reception here. Initially this was not a problem as I had a landline, and was ab...
Entity
T-mobile Tmobile
Categories: Cellular Phone Companies
40, Report:
#450540
Posted Date:
Jun 07 2009
T Mobile TMobile wouldn't cancel contract. I faxed docs that I was leaving USA. They said my ticket was fraud Beaverton Oregon
September 2007 I called T-Mobile to cancel my 2 yr contract. I was moving to Indonesia October 10, 2007. The rep on the phone told me to go to the nearest TM office, and fax them a copy of my paid flight tickets & itinerary as proof. I went to the Cedar Hills Crossing, Beaverton Or...
Entity
T Mobile TMobile
Categories: Cellular Phone Companies
41, Report:
#389157
Posted Date:
Apr 21 2009
TMOBILE, T MOBILE FREE FLIGHT A SCAM T MOBILE Nationwide
I signed up during the free flight period and have contaced the conciege service at least 4 times. I have not heard from TLC about my free flight and I am sick of calling. It is back and forth between T-mobile and TLC. I want a corporate address so I can write to a higher up about...
Entity
T MOBILE
Categories: Cellular Phone Companies
42, Report:
#424026
Posted Date:
Feb 14 2009
T MOBILE TMOBILE HAS NO SECURITY - YOU ARE OPEN TO THEFT OF YOUR PHONE NUMBER CLACKAMAS Oregon
Last Sunday I made a call with my pre-paid T-mobile phone. As I could not reach my party I tried a call back about 10 minutes later only to find my phone was non functional. I snet several e mails to customer serice - after 4 hours with no reply I borrowed a friends cell and called ...
Entity
T MOBILE
Categories: Cellular Phone Companies
43, Report:
#389799
Posted Date:
Nov 13 2008
T Mobile, tmobile employee at fault but still charged me Saint Petersburg Florida
I have used tmobile for almost three years... My phone was getting old so I brought it in to get a new one at one of their stores. While upgrading my phone I asked the worker to add unlimited txt because I knew that I would be using it alot that month. I also paid my bill at the tim...
Entity
T Mobile
Categories: Cellular Phone Companies
44, Report:
#345074
Posted Date:
Aug 06 2008
T-Mobile - Tmobile Cellular Bait & Switch tactics false and misleading claims unauthorized bank withdrawls Salem Oregon
We went to a kiosk in the mall for T-mobile Cellular. We explained what we wanted. We needed a family plan for 3 phones that would allow 5000 minutes to be shared by the 3 phones. We were told that's what we were getting at a cost of $129.00 per month for all 3 phones.
About t...
Entity
T-Mobile - Tmobile Cellular
Categories: Cellular Phone Companies
45, Report:
#322938
Posted Date:
Jul 04 2008
T Mobile TMobile charged us for 52 international calls in Brazil we didn't make... the bill was $1013.61 Bellevue Washington
Recently we returned from a home exchange in Brazil. When we received our T Mobile bill we discovered that there were 52 international calls charged to us that we never made.
At no time was this phone out of my possession. My phone
has registered the calls which were actually p...
Entity
T Mobile
Categories: Cellular Phone Companies
46, Report:
#277822
Posted Date:
Jun 15 2008
T-Mobile TMobile illegal 'Flex Plan' scam stealing $5.00 from consumers every month for nothing. Lawsuit's in action. Belvue Washington
10-08-07
TMobile inacted an illegal consumer business tactic February 2007; that is now affecting me; but is affecting thousands of other American consumers who have cell phone service with them. When I called to have my service switched to have only my name on it ('change of re...
Entity
T-Mobile
Categories: Cellular Phone Companies
47, Report:
#310847
Posted Date:
Apr 01 2008
T-mobile Tmobile dropped calls, poor coverage, no customer support, did not meet their contract with me. Hillsboro Oregon
Tmobile coverage dropped significantly between September and December 2007. I started dropping calls in my house wich was not a problem before. Driving on I5 from Aurora to Beaverton I would drop call in a dozen places (four between Aurora and Willsonville). I called for help and...
Entity
T-mobile
Categories: Cellular Phone Companies
48, Report:
#293512
Posted Date:
Dec 21 2007
Tmobile, T-Mobile USA TMobile Flexpay is a SERIOUS RIPOFF!!! BUYER BEWARE Ogden Utah
I had switched two lines into a flexpay account with tmobile. With the flexpay, instead of having to pay a deposit, you have to prepay your monthly service upfront.
I paid 150.00 for a month of service for a family plan. I realized that I wasn't able to have some features so I ...
Entity
T-Mobile, Tmobile, T-Mobile USA
Categories: Cellular Phone Companies
49, Report:
#170618
Posted Date:
Jan 24 2006
T-Mobile USA ripoff dishonest fraudulent billing Albuquerque New Mexico
I received a letter disputing my claim that I did not verbally renew a contract with T-Mobile. TMobile stated in a letter that I changed my rate plan which is a verbal agreement to renew my contract. This is not true because when I changed carriers I still had the same Family Plan...
Entity
T-Mobile USA
Categories: Cellular Phone Companies
50, Report:
#166269
Posted Date:
Dec 09 2005
TMobile - T-Mobile Poor accounting, failure to perform obligations, ripoff Albuquerque New Mexico
The talk or walk program is a joke. I purchased service and couldn't use it at my promary residence. After repeated phone calls to several agents and explaining everything 4 or 5 times they said there was nothing they could do about my service and said that it was my phone that was ...
Entity
TMobile - T-Mobile
Categories: Cellular Phone Companies