26, Report:
#936251
Posted Date:
Sep 07 2012
Charter Communications Charter Cable False advertising, lying customer support, lying sales, bad cable connections, price increases without notice, billing practices Kingsport, Tennessee
My bill suddenly jumped over $50 without notice. I call and they claim they will give me some promotional discounts that will last for 6 months. The first month yes but then it spikes up each month after that. My last bill charged me a fee for having a bundle packa...
Entity
Charter Communications
Categories: Internet Services
27, Report:
#934342
Posted Date:
Aug 30 2012
Charter Communications Charter Cable Charter Communications Bait and Switch Cinncinnati, Ohio
My Father-in-law has had Charter cable for over 20 years.We received an offer in the mail from Charter Communications,of a package including cable,internet,and home phone for $109.97 a month. Our bill has always been $88.81,and needing internet service,this seemed like a great offer...
Entity
Charter Communications
Categories: Cable TV
28, Report:
#906676
Posted Date:
Jul 04 2012
CUI Cable ripped off on paychecks, Internet
My husband works for CUI Cable, a contracting company for Charter Cable. He works hard, long hours, and gets paid by each job he does. Part of their job is making sales, rather it be upgrading someone's equipment, or wire maintenence, etc. He made a lot of sales, and was expecting t...
Entity
CUI Cable
Categories: Cable TV
29, Report:
#360159
Posted Date:
Jul 04 2012
Vonage is Like Bondage - You keep paying even when you don't have service Holmdel New Jersey
I've had it with Vonage - I'm angry and I'm fighting back. Please read my complaint letter to the NJ BBB, FCC, and Attorney General today:Dear Better Business Bureau: I have a complaint to file against Vonage. Just to set the record straight for you, I am current Vonage customer a...
Entity
Vonage
Categories: Bait-and-Switch
30, Report:
#877778
Posted Date:
May 03 2012
Charter Cable Can Charter find a way to do RIGHT by it's customers?? Internet
I moved to an apartment complex were Charter is the only choice, aside from satellite service. Unfortunately, I don't face South, so I don't even have that as a choice. I'm not the kind of customer who calls into companies on a regular basis to complain about anything, but I find th...
Entity
Charter Cable
Categories: Cable TV
31, Report:
#865240
Posted Date:
Apr 08 2012
Charter Communications BILLING RIP OFF st. louis, Missouri
Charter cable billed me for about 6 mos of internet WHEN I DIDNT EVEN OWN A COMPUTER!!! Then after 6 mos after moving out of an apt they tacked on 218,xx to my cable bill. I kept disputing it and they never could explain the charges to me. I refused to pay it, so they disconnected m...
Entity
Charter Communications
Categories: Miscellaneous Companies
32, Report:
#784598
Posted Date:
Oct 05 2011
Charter Communications Charter Cable Double Charge for Modems Madison, Wisconsin
I added a Phone line to my account which already included Cable and Internet. I was told the Modem charge for the internet would be removed as it is included in my Phone bundle. When the internet Modem rental charge was not removed I contacted Charter. The first time they were happy...
Entity
Charter Communications
Categories: Internet Service Providers
33, Report:
#745531
Posted Date:
Jun 28 2011
Mediacom transferred to: Predatory charges Gulf Breeze, Alabama
I had internet only installed in my apartment while working at a temporary job. I had service for 3 months. I singed a contract but was not aware it was a 2 year obligation. The installer did not make this clear and I was unaware I had signed up for 2 years. I absolutely was not inf...
Entity
Mediacom
Categories: Internet
34, Report:
#718135
Posted Date:
Apr 21 2011
dish network dishnetwork fruad contract issues englewood, Colorado
I have never writen one of these before so sorry if I dont do this the propper way! I called dishnetwork and requested services wich the salesman made some promises and ashured me they would work with charter cable to add the internet and phone service, so when the installer came he...
Entity
dish network
Categories: Cable TV
35, Report:
#672823
Posted Date:
Dec 18 2010
Charter Cable Deceptive practices Long Beach, California
Beware of Charter Cable and their lies!
I was a Verizon FiosCustomer prior toDec 5, 2010. A saleswoman representing Charter Cable came to my house and communicated that they understood that I was a previous Charter customer and that I left them in Jan 2009. I said that was correct....
Entity
Charter Cable
Categories: Cable TV
36, Report:
#654894
Posted Date:
Dec 05 2010
Charter Communications p o box 1688 Found du lac Wi 54936 they dubble diped of 11 21 09 of $270 i payed it then March 3 of 2010 a $600 was added i fired them now its 1,097.21 and on my creddit report i am on disabilty Gaylord, Michigan
i had Charter Communications for two years and i am on ssi and in November of 09 they have dabble dipped out of my bank of $270 just when i payed them the week before of my bill then the nixed month they shut me off so I payed it again then in March i moved to a new place with a 0 b...
Entity
Charter Communications
Categories: Collection Agency's
37, Report:
#667560
Posted Date:
Dec 02 2010
trysensa.com I oder this off of TV station on charter cable in city of St. Louis, Internet
They took my order over the phone and got my visa credit card number and never sent the product. It was suppose to be a special for three months for $92 dollars. I order it the second week of Novemb
Entity
trysensa.com
Categories: Weightloss Programs
38, Report:
#655105
Posted Date:
Oct 26 2010
Charter The Bumbling Bundle- The only thing they bundle is your money , Internet
Recently, Charter Cable and Internet service didn't send us a monthly statement. After going to their service center. I was told that I could bundle my cable and internet service for a 2 year contract and be locked in to a monthly charge of $89.00 per month. This was bec...
Entity
Charter
Categories: Internet Service Providers
39, Report:
#637344
Posted Date:
Sep 10 2010
Charter Communications Charter Cable Fraudulent Charges, over charges, unnanounced rate increases, Internet
Every year charter raises my rate by around $10. So every year I have to call in and reduce my services to bring my rate back to where it was.Last year I was told that I could upgrade to HD and it would reduce my rate by around $10. If I had been told that my rate reduct...
Entity
Charter Communications
Categories: Cable TV
40, Report:
#602164
Posted Date:
May 12 2010
Charter Cable Communications Charter Cable Unethical Fraud Overcharged Reno, Nevada
They charged my husband and I $175- for the first month of service, $65- of that on our credit card that I asked and was told repeatedly would NOT be charged. Then I paid the installer a M/O of $110.00 not knowing they had already charged our card.Now they REFUSE TO SPEAK TO US OVER...
Entity
Charter Cable Communications
Categories: Internet Service Providers
41, Report:
#597084
Posted Date:
May 07 2010
Charter Cable Communications charter's prices are deceptive fon du lac, Wisconsin
charter promised a price{quoted to the penny} for their service for a locked in time period. when the bills arrived the cost was $60 more annually than promised. when charter was contacted, they said it was a tax increase{which has NOT occurred}. then they said the {to the penn...
Entity
Charter Cable Communications
Categories: Internet Service Providers
43, Report:
#521979
Posted Date:
Nov 10 2009
Charter Communications - Charter Cable bundle pricing ripoff, installation fee problems St Louis Missouri
Beware of Bundle pricing and installation fees. Ordering the cable tv and internet service:Called 3 different times within the week, and received 3 different bundles prices for the exact same services. The services I was interested in were Expanded basic cable and internet service. ...
Entity
Charter Communications - Charter Cable
Categories: Cable TV
44, Report:
#501832
Posted Date:
Oct 01 2009
CHARTER COMMUNICATIONS Charter, Charter Internet, Charter Cable, Charter Phone Sick of all the lies!!! Received a collections notice for something I had no prior knowledge of and had received no prior bills!!! Internet
I cancelled my account with Charter at the end of June. I called on July 23rd to find out my final bill balance since it was not mailed to me and was told my total, I paid it in full at that time. I was asked about the non-returned equipment and explained to the lady that ...
Entity
CHARTER COMMUNICATIONS
Categories: Internet Service Providers
45, Report:
#500506
Posted Date:
Sep 25 2009
CHARTER COMMUNICATIONS Charter.com Charter.net Charter Communications, Charter Cable, Charter TV, Charter Phone, Charter Internet Told me had to get phone service to get better pricing on cable and internet. Became customer. Then told could remove phone. NO REFUND. CLASS ACTION LAW SUIT NOW!!!! Internet
When signing up for service, never wanted phone. didn't want to pay for it. Told it was cheaper to get cable and internet with phone than cable and internet with no phone.Paid for calling charges that never should have been billed for. I had other service, nationwide. Their service ...
Entity
CHARTER COMMUNICATIONS
Categories: Bait-and-Switch
46, Report:
#468724
Posted Date:
Sep 12 2009
NewWave NewWave Communications Accused me of lying, refused to fix slow internet speeds & overcharged for service. Sikeston Missouri
I would say 0% satisfied. I've contacted technical support over 10 times but they all say I have no record that I've ever contected them. I pay an absurd price for 6meg internet but I only get 1meg. The last tech I spoke to named Jason at around accused me of being a liar 3 times...
Entity
NewWave Communications
Categories: Internet Service Providers
47, Report:
#428775
Posted Date:
Mar 02 2009
Charter Communications Charter provides lousy product, service and scams customers. Their billing is highly questionable and appears to be a ripoff Baxter Minnesota
I have had Charter cable service for many years - probably over twenty years. There are no alternative cable services available in this area. Charter has a virtual monopoly on cable service in this town and many miles surrounding it.
About four years ago I added internet service...
Entity
Charter Communications
Categories: Miscellaneous Companies
48, Report:
#426159
Posted Date:
Feb 19 2009
Charter Cable, Charter Communications Real life Cable nightmare. Charter Cable gives new meaning to foul play. Fort Worth, Texas
I'm sorry to see that I'm not the only person who's had to deal with bad business practices at the hands of Charter Cable. My nightmare began Nov. 2008 when I set appointment after appointment with Charter Cable to have internet access connected at my new home. I missed work on ever...
Entity
Charter Communications
Categories: Bait-and-Switch
49, Report:
#422571
Posted Date:
Feb 10 2009
Charter Cable Customer Service, Billing issue: Charter Cable must have too many cutomers. Greenville South Carolina
Today our cable was turned off for the third time in three weeks. It appears that our payments are not being posted. Every time we call and ask why is our cable being disconnected they tell us that we owe a payment. We received only one bill prior to the incidents. The current bill ...
Entity
Charter Cable
Categories: Cable TV
50, Report:
#407014
Posted Date:
Jan 06 2009
Charter Communications Horrible customer service and questionable billing practices St. Louis Missouri
Charter cable customer service is absolutely terrible. Over the last 4-5 years that we had Charter we have experienced several nightmares. First a tree fell across the street and brought down the power and cable lines. Charter connected the service by laying a cable in my front yard...
Entity
Charter Communications
Categories: Cable TV