51, Report:
#1341164
Posted Date:
Dec 03 2016
Empire Today Empire Feels like buying a used car Nationwide
In April of 2016, we called for an estimate...the sales person came out and gave us a quote that seemed too high... we passed...but customer service ended up calling back and offering us the deal we wanted $1600 out the door. It turned out the house wasn't ready - so we had to ...
Entity
Categories: Carpet & Tile Stores
52, Report:
#1339559
Posted Date:
Nov 23 2016
The Deal Empire SCAM artists- took money from my account and provided no product Irvine, California Internet
On 11/5/16 I tried to make an online purchase of some body shaper panties. I got an email with an order confirmation at that time.
On 11/7/16, there was a withdrawal from my checking account from deal empire. Today is 11/23/16 and to date I have received no product, nor comm...
Entity
Categories: Clothing Stores
53, Report:
#1334127
Posted Date:
Oct 20 2016
empire today empire carpet ,empiretoday.com sales rep Farmington Minnesota Nationwide
i called empire to get a quote for carpet, had the appt setup for 10-19-16 between 5pm and 7pm. the sales rep showed up at 515pm pulled accross the street from my place, called me from a restricted number ( all the time i was outside looking at him) i missed the call as my neighboor...
Entity
Categories: Carpet & Tile Installers
54, Report:
#1332372
Posted Date:
Oct 10 2016
Empire carpet Low grade carpet passed off as high quality Nationwide
Empire today came to my new house to show carpet samples. They assured me the sample I chose was much better than builders grade . The carpet was installed in February and it is now Oct and I can see all seams in the carpet where it meets in doorways and midroom. The carpet is s...
Entity
Categories: Carpet & Tile Installers
55, Report:
#1332349
Posted Date:
Oct 10 2016
Empire Today-Coatesville,PA Sold me what they said was premium quality but was the worst carpet i purchased in 40 years. Nationwide
Three years ago we became tired of the carpets throughout our house.They were still serviceable but they were 10 years old and in need of updating. So we called Empire Today upon seeing one of their TV commercials. The Salesman was very responsive and we chose our new carpets over$1...
Entity
Categories: Home Improvements
56, Report:
#1331401
Posted Date:
Oct 03 2016
Empire Today BEWARE! Fairfax, Virginia Nationwide
The person at the Fairfax VA Empire Today store sold us incorrect trims for our ceramic tile where it meets the carpet and the stair. He sold us items which are used for Vinyl tile. I was told by the installer that I should go to Home Depot and buy the items myself. The manager of...
Entity
Categories: Carpet & Tile Installers
57, Report:
#1329333
Posted Date:
Sep 21 2016
Empire today Left me with unfinished, poor installation , didn't use products we purchased. Nationwide
After the initial purchase with their salesman and all we agreed on in writing, the scheduled date their installers come wasted 3/4 of a day arguing that they are not to remove the old flooring and furniture, they made numb us calls to their company in their language we showed the...
Entity
Categories: Home Improvements
58, Report:
#1329126
Posted Date:
Sep 20 2016
Empire Today Horrible Customer Service and Local Managment Northlake Illinois
I had all new hardwood floors installed on August 15, 2016. The quarter round molding did not match which I told the installed who insisted it did! After they left I left and came back and was sure it did not match! I called my sales guy and told him and asked if it was supposed ...
Entity
Categories: Carpet & Tile Installers
59, Report:
#1326314
Posted Date:
Sep 04 2016
Empire Today Sales Unlimited, LLC David A. Smith Poor service San Antonio Texas
Very disappointed in Empire Today in San Antonio, TX. Worked with a Mr. Dave Smith as the salesman. Grumpy dude and didn't seem to care if he made a sale or not. My wife and I were going to look at other carpet installers to compare, but decided to just go ahead with Empire Today. T...
Entity
Categories: Carpet & Tile Installers
60, Report:
#1324397
Posted Date:
Aug 24 2016
Empire Today Horrible Customer Service/No show on repairs dayton Ohio
Without a doubt, THE WORST customer service I've ever experienced. For three months now I have been waiting on repairs to my floor and 4 TIMES they have scheduled to come out and not only do they not show up but they don't even bother to call me to tell me that they cannot come. ...
Entity
Categories: Carpet & Tile Installers
61, Report:
#1323797
Posted Date:
Aug 22 2016
![](https://www.ripoffreports.com/report-images/45*34/docs/r1323797-fz44dm-fwlyx0pkkn.png)
Empire Today Ruined my tough n groove floors- Austin Texas
I hired them because they were supposed to professionals and I didnt want any problems haha the joke was on me. They came in removed my carpet & replaced with Armstrong tile in April 2016. In June I noticed the tiles were lifting and the floors raising my electric wheelcha...
Entity
Categories: Home Improvements
62, Report:
#1322794
Posted Date:
Aug 16 2016
Empire Today had 4000,00 of hardwood floor installed within 1 month there were gashes and seems separating York PA
Empire today installed $4000,00 of hardwood flooring in my kitchen and dinning room area Within 1 month the seems were separating and there were several large gashes in several area of the flooring. It is just my husband and myself. We have no large dogs and ...
Entity
Categories: Carpet & Tile Installers
63, Report:
#1320310
Posted Date:
Aug 08 2016
Empire Today fraudulent, false advertising Moraine Ohio
To Empire Today buyers of future employees:My name is Sheila and I am a former employee of Empire Today. I want to warn anyone who is thinking of doing any kind of business with Empire Today. As a customer I warn want to explain their process. First, when a Sales R...
Entity
Categories: Carpet & Tile Stores
64, Report:
#1320473
Posted Date:
Aug 03 2016
Empire Today Empire does not stand by there work. They send people out that do not speak english and they are very rude when you call them. Lancaster pennsylvania
Do not trust or use Empire today for carpet. They are the bestest liars and rip offs. I bought carpet from them paid cash they sent out a team of teenagers to install it. I now have my entire seam coming up. I have call and call and no one will help me. Oh they did sen...
Entity
Categories: Consumer Services
65, Report:
#1288224
Posted Date:
Jul 25 2016
Empire Today Empire Direct Horrible Customer Service! North Haven, CT Nationwide
I would never use this company again. This review is for tile work that was to be done by Empire Carpet / Flooring company. The work was initially done on January 8th. After inspecting the work, I promptly sent an email to my contact salesperson, Muir, outlining the problems and th...
Entity
Categories: Carpet & Tile Installers
66, Report:
#1318188
Posted Date:
Jul 21 2016
Empire Today Kayla RogerCarlton Tanner Empire leaves without completing the flooring installation including the stairs Atlanta Georgia Nationwide
Empire Today came to install my laminate flooring and told me after they arrived they do not have laminate for the stairs. The laminate for the stairs is included in the order, but the type of laminate they provided doesn't have material for stairs. They left the installation in...
Entity
Categories: Carpet & Tile Stores
67, Report:
#1315180
Posted Date:
Jul 05 2016
Empire Today Flooring Empire Today Breached Our Contract Nationwide
In June we signed a contract with a local sales rep from Empire Today which included laying a significant amount of new carpet as well as installing some vinyl tile in an entryway. The vinyl installation involved cutting-out a relatively small section of worn laminate, laying the su...
Entity
Categories: Carpet & Tile Stores
68, Report:
#127264
Posted Date:
Jun 20 2016
Empire Today LLC, contract signed, not honored McHenry Illinois
My husband and I are again looking to replace our windows in our home. We called Empire Today, LLC. back in 2001, 800-588-2300, and a salesman came to our home. I am a hard sell, and this guy was very good at his job. The total for our windows, seven small windows (30 length, 43 ...
Entity
Categories: Blinds / Shutters / Window Care
69, Report:
#1311116
Posted Date:
Jun 13 2016
![](https://www.ripoffreports.com/report-images/45*34/docs/r1311116-lvqiud-ujfrf5jyub.png)
Empire Today, Burlington, MA Damages During Carpet Installation Burlington MA
In early March of 2016, we had Empire Today contractors come into our home to install carpet. Two genteman of hispanic descent showed up to do the work, niether of whom could speak english very well, so my wife had trouble communicating with them. The more senior of the two was al...
Entity
Categories: Home Improvements
70, Report:
#1307139
Posted Date:
May 23 2016
Empire Today poor quality of workmanship Charlotte North Carolina Nationwide
I have contacted Empire Today at least 6 times in regards to repairing my vinyl floor in my kitchen. On multiple occassions they have sent out the wrong person to make repairs. Just last week we had a schedhule repairmn come out to make repairs. Upon arriving the repairman enter my ...
Entity
Categories: Interior Decorators
71, Report:
#1306699
Posted Date:
May 20 2016
![](https://www.ripoffreports.com/report-images/45*34/docs/r1306699-r8pp8n-tzmvlxxus3.png)
Empire Today, Chandra Rogers EMPIRE TODAY TAKES ADVANTAGE OF VETERANS! Empire today allows salespeople to lie to get a sale. North Carolina Internet
On 3/05/2013 we met with Empire Representative Paul Graceffo
We had very expensive, very good quality carpeting in our home but it was outdated. We had been renting out home out and had decided upon moving back in, that we would update the carpeting. Paul had showed us a video on ...
Entity
Categories: Home Improvements
72, Report:
#1305331
Posted Date:
May 13 2016
Empire Today Complete scam from initial sale to install Commack New York
I received Empire Today's name from Home advisor.com when I was shopping for new flooring. I didn't bother to research Empire because of this. The salesperson promised me the world and I felt comfortable. 568 square feet at cost of $7100.00. Day of install they wanted an additional ...
Entity
Categories: Builders & Contractors
73, Report:
#1297520
Posted Date:
Apr 03 2016
Empire Today Flooring Company The No Show Company - EmpireToday Northlake Illinois
26I was ready to purchase.
On or about Saturday, March 12, 2016, I was expecting a consultation with Empire Today representative between the hours of 11:00 a.m. and 1:00 p.m. That consultation did not occur; instead I received a call from Empire stating that their representative ...
Entity
Categories: TV Advertisements
74, Report:
#1297398
Posted Date:
Apr 02 2016
Empire Today Laminate Floor BonneyLake Washington
I have the same problem with my floor - Quickstep. It does not hold up, it swells, it bubbles. There is no doubt it should have been replaced within the first year but it cost me a fortune already to install it. Unhappy Customer to say the least.
Entity
Categories: Building Products
75, Report:
#1297368
Posted Date:
Apr 02 2016
![](https://www.ripoffreports.com/report-images/45*34/docs/r1297368-xxbmsu-ykcrzpeb2f.png)
Empire Today Hardwood finish is peeling Nationwide
Empire installed their scraped engineered hardwood floors thoughout my main level. Less then 2 years the finish started peeling. Call Empire to complain, 1st was told it would be $95 for someone to come and inspect the floors.
2nd -made the appt on a saturday and they were a no-sho...
Entity
Categories: Carpet & Tile Stores