26, Report:
#1273073
Posted Date:
Dec 09 2015
Lightinthebox Light In The Box Complete Fraud of a Company China Internet
Entity
Categories: Clothing Stores
27, Report:
#1268122
Posted Date:
Nov 15 2015
Light in the Box 3-5 Days for Expedited Shipping?? Internet
I paid expedited shipping for my order which cost more than the other 2 shipping options. It said it would arrive in 3 to 5 business days. It has been sitting in processing for a while now. I emailed them asking why it was not delivered in 3-5 days. They wrote back to inform me that...
Entity
Categories: Clothing Stores
28, Report:
#1239294
Posted Date:
Jul 02 2015
Light in the Box Company ignored my order till Paypal was notified China Internet/China
Do not order from this China based company! This is the second time that I got ripped off by a China based internet conpany.
They ignored my order, then I notified Paypal not to pay them. A few days after Paypal notifed them, I recieved a box from them with items I did not order and...
Entity
Categories: Clothing Stores
29, Report:
#1237872
Posted Date:
Jun 25 2015
light in the box mini in the box / conventry LITC ,INC I ordered a dash cam online, accepted order and billed credit card. I received small envelope with a cleaning cloth supposingly for the screen with a note please note your order has been split into multiple packages that we will be shipping separetely' nothing ever arrived and company has no contact phone numbers or any way of reaching them. reno Nevada
Entity
Categories: Auto Audio Electronics, Computer Software
30, Report:
#1237616
Posted Date:
Jun 24 2015
Light in the Box Terrible customer service. No way to contact them on the website. They had my payment for a month and I never received items. Internet
Terrible customer service. No way to contact them on the website. They had my payment for a month and I never received items.
On May 30th, I placed an order with Light in the Box. They said 3-5 days shipping. Once the order was placed, I never got an email confirming it so after a c...
Entity
Categories: Miscellaneous Companies
31, Report:
#1237032
Posted Date:
Jun 21 2015
Light in the box. Please note that I have tried to resolve a problem of canceling pending orders from this company. I've tried for 3 hours now to send to them and nothing I try works. HA HA i need to delete the pending orders just can't get ANY real help from them. Just bogus addresse. Nationwide
Light in the box. Please note that I have tried to resolve a problem of canceling pending orders from this company. They finally ask me to send a jpg file of the screen I kept getting(which was not the screen I should have been on). I've tried for 3 hours now to send to them and not...
Entity
Categories: Consumer Services
32, Report:
#1232400
Posted Date:
May 30 2015
LIGHT IN THE BOX.com WHERE IS MY ORDER??? Seattle, WA and/or China Internet
LIGHT IN THE BOX is causing me headaches. I saw something on Shark Tank that I really wanted and found it on Light in the Box. I ordered on April 29, 2015, they processed my order and obtained my money via PayPal on May 3. Then after that nothing.
I almost forgot about it, ...
Entity
Categories: Kitchens
33, Report:
#1225939
Posted Date:
Apr 30 2015
light in the box lightinthebox.com Run the other way! china Internet
Literally spent hours trying to get an order together for this site that was offering extraordinary deals on clothing. When I tried to place the order for a sale that was going to expire in 19 hours, my perfectly good credit card was denied. Called my card comp, nothing ...
Entity
Categories: Clothing Stores
34, Report:
#1222651
Posted Date:
Apr 15 2015
Light in the box Sleezy Chinese company that deceives customers into buying products that don't fit or work and they will not address complaints or refund money Internet
I ordered a shoulder support that was misrepresented and did not fitFirst I was told the product was shipped and would arrive in 14-25 days. When it did not arrive in this time, I complained and was then told the product was delayed and I should receive it any day. It fi...
Entity
Categories: Specialty Stores
35, Report:
#1221203
Posted Date:
Apr 08 2015
light in the box I orderd some ink from them on March 5th and haven't received it. its been a month now. I just want my money back. my total was 27.52. all they are is ripoffs. I'm getting a lawyer if I don't get my money back. Internet
I orderd some ink on March 5th and they sent me an email saying they shipped it on the 16th of March. Ive been waiting almost a month and havent recieved it yet. I paid 27.52 for the product and the insurance also . I want my money back for it or im getting a lawyer and i will sue...
Entity
Categories: Miscellaneous Companies
36, Report:
#1214830
Posted Date:
Mar 11 2015
Light In the Box NO Refund after Multiple Requests and Assurances! Seattle Internet
I placed an order with Light in the Box in October 2014. Ten minutes after I placed the order I cancelled it (well within their 24-hour full return policy). I submitted a ticket and asked for a refund and was told the money would be refunded within 24 hours. It wasn't.
One month lat...
Entity
Categories: Clothing Stores
37, Report:
#1196650
Posted Date:
Dec 20 2014
light in the box N/A Ordered a gift and never recieved it!! now I cant even get in contact with them..live chat says no one is thier to help and dumb questins!!Also, thier is no darn number!!! Diantong Shidai Guangchang, Building #2 Suite D Nationwide
I had ordered a gift from light in the box and never recieved it. Now I can't even get in contact with the company because their is no phone. Plan on going to talk to the bank to see what I can accomplish since they charged my card and I have recieved no product from them.
Entity
Categories: Toy Stores
38, Report:
#1191354
Posted Date:
Nov 25 2014
light in the box Scammed me took money and wont send order Beijing Internet
My husband and I ordered two authentic looking Frozen dresses from light in the box for our 7 yr old daughter. One dress was $12 the other $15 the had free shipping until Nov 23rd we ordered on Nov 21 so our order should of been $27.00 but they charged me $42.99. Money cleared...
Entity
Categories: Unusual Rip-Off
39, Report:
#1185077
Posted Date:
Oct 27 2014
Light in the Box lightinthebox #lightintheboxbuyerbeware Internet
http://www.lightinthebox.com/#epicfail I ordered 3 jackets for Halloween for me and my friends. The company website stated that it would be 1-2 days processing and 3-5 days for expedited shipping. This would get our items to us a day before needed. So 4 ...
Entity
Categories: Clothing Stores
40, Report:
#1156509
Posted Date:
Jun 21 2014
Light in the box Haven't sent my order it's been 3 weeks haven't seen no mail and I want a refund Internet
This company is really a ripoff. I order from them on line 3 weeks ago Light in the box that is, haven't received my mail yet. I rather get a refund instead of getting my purchased items if that's possible. Besides they have no number to contact them about your order. I really thank...
Entity
Categories: Mail Order Services
41, Report:
#1129595
Posted Date:
Mar 10 2014
light in the box ebay id- litbinthebox Ebay Return Scam - no replacement, no refund, out of pocket $430 ShenZhen Bao’an
Purchased a car stereo from ebay seller litbinthebox in november 2013. Supposed to have 1 year warranty as per item description.Was very happy with it for about 2 months, knew ebay feedback period would expire in around a month so i went ahead and left positive feedback as one ...
Entity
Categories: Car Stereos & Alarms
42, Report:
#1109750
Posted Date:
Dec 25 2013
Light in the Box Stay away from this company Chao Yang District, Beijing, China Nationwide
First: the quality of clothes is poor.Second: they claim 15% inventory costs when you send items back without mentioning this on their site.Third: you need a number to send your items back within seven days, but don't expect to get that number. I got it after asking for it three tim...
Entity
Categories: Consumer Services
43, Report:
#1104168
Posted Date:
Dec 04 2013
light in the box closed ticket without refund internet
I came across this website searching for a phone so i found one for a good price $204.94 for a phablet phone so I placed the order on november 5 2013 I recieved the package 5 days later to make a long story short the phone did not work so I sent it back for a refund and kept communi...
Entity
Categories: Cellular Phone Companies
44, Report:
#1085142
Posted Date:
Sep 17 2013
Light in the Box light/mini in the box coventry gave me extra unauthorized charge, claimed not from them, no after sale customer service or NO phone number Internet
Do not recommend ordering from this website!!!! I ordered 2 bridesmaids dresses from them and received three charges on my bank account, the third extra didn't even match other two. They also have no after sale customer service, no phone numbers nothing, wrote a tic...
Entity
Categories: Sales People
45, Report:
#1064487
Posted Date:
Jul 05 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/r1064487-x2qly7-eryaipqq0b.png)
LTB Light In The Box AKA Stone Bridge Defective DVR from e-bay, PAID by PAYPAL. DVR returned with USPS receipt. No replacement, no refund. . San Leandro California
007Storm AT EBAY .... NOW SUPERSELER4399 PURCHASED FROM E-BAY USING PAYPAL. I purchased a sureveillance 16 Camera DVR SURVEILLANCE SYSTEM. I had a problem and contacted the seller, which ended up being Light in the Box. I was instructed to return the DVR. I havr a ...
Entity
Categories: Miscellaneous Electronics
46, Report:
#1038119
Posted Date:
Mar 26 2013
Light In The Box There is other affiliated companies and light in the box offers no phone or fax! Refund Scam!! Deceptive!! Poor service! No contact other than email or live chat! Internet
Here is what light in the box sent me, and my responses... As you can see the message I received from them was Aldo sent in the same day they withheld my money!!Ticket ID: 3019723
Order Number: 1303070104215686 View order details
Order Date: March 07, 2013
March 07, 2013 11:...
Entity
Categories: BBB Better Business Bureau
47, Report:
#1035973
Posted Date:
Mar 21 2013
Light in the box LIGHT IN THE BOX ARE FRAUDS!!!!!!! Internet
Light in the box is an international website that my teenage daughter found her prom dress on I went on the site and set up her an account under her email address and created her password with the company name since we were just using this account to order her dress and that's all I...
Entity
Categories: Wedding Services
48, Report:
#998741
Posted Date:
Feb 26 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/c6ec290e-c5fa-400b-a409-d0c04dff4bff.png)
Light in the Box LITB, electronic pool,light_ buying, super seller4399, Bargain Car DVD Outlet, hi5wholesale, light_buying_here, WHO_IS_EONON, ONE_WORLD_ONE_PRICE, BEST-SERVICE_4_USA, bestserviceforusa, Light in the B Will not refund purchase price after sending me 2 defective units. San Leandro, California
Ordered a car dvd player with navigation and more. It was defective and sent it back. They replaced it with another defective unit. I offered to upgrade to a better unit, they took my money and stopped communicating with me. Only after pay pal intervened did ...
Entity
Categories: Auto Audio Electronics
49, Report:
#998104
Posted Date:
Feb 25 2013
Light in the box electronic pool Selling Used, Damaged, Inferior Goods Futian Shenzen, Internet
Light in the Box, L.T.B. or as they are known on Ebay, electronic pool. When I say they were charging me for 2 stereos instead of the 1 stereo I ordered I contacted them and they said they would cancel the order; but they didn't and pay pal deducted it all from my account...
Entity
Categories: Stereos
50, Report:
#959689
Posted Date:
Oct 25 2012
ltb light in the box light in the box i sent back damaged item via usps with tracking. they recieved the item but have not returned a new one now i am out over 200 dollars with no contact they will not return emails. san leandro, California
i bought 2 radios with gps and on did not work so i returned the item via usps and have not recieved a replacement as promised. now its too late to file a complaint with ebay as its past 45 days. they will not help. i am very disappointed in the system. they will not return emails o...
Entity
Categories: Stereos