251, Report:
#528603
Posted Date:
Nov 25 2009
Cricket Communications , Cricket Wireless Phone Service Totally Incompitent, Customer Service Lacking, Non-English Speaking, Rip-OFF! Internet
Ok, so 35 bucks a month for unlimited talk and text cell phone service sounds pretty good right? Let me tell you...it's not! I recently went online to purchase a phone and service throught Cricket Wireless (www.mycricket.com), and had a week from hell!
So the phone came...
Entity
Categories: Cellular Phone Companies
252, Report:
#527310
Posted Date:
Nov 23 2009
Cricket Wireless NON-EXISTENT customer service; website sucks!! Internet
I found 2 Cricket phone I wanted to order over the internet, for my son and myself, and called customer service to ask a question regarding the phone service. The customer service rep said he could complete my order over the phone and give me a better deal.This service rep took the ...
Entity
Categories: Cellular Phone Companies
253, Report:
#526983
Posted Date:
Nov 21 2009
Cricket Wireless Rebate/ I had two due back to me. One for 100.00 and one for $50.00 and they either lost my papers they state they never recieved or lost part of them but either way they are refusing my rebates after Internet/Fort Collins, Colorado
To whom this may concern,
The date today is November 19th, 2009. Aprrox 2 months ago I had sent in a rebate on a phone I had bought my husband and that rebate was to be for $50.00 but did not hear from anyone re: the rebate. So while I was in the Cricket store in...
Entity
Categories: Telephones
254, Report:
#521898
Posted Date:
Nov 10 2009
Cricket Wireless / Wireless Unlimited Leap Communications Poor customer service Internet, Tennessee
The following email was first sent to Smith Micro since it was under Support for the program that launches the Cricket Wireless service at 9:30 p.m. Friday Oct 30, 2009. They provided me with an email address to Cricket Wireless Support on the following Monday which I im...
Entity
Categories: Internet Service Providers
255, Report:
#520799
Posted Date:
Nov 07 2009
Cricket Wireless Non a real company but a virtual company, Internet
-Non accurate information that lead in lost money for customers
-Nobody knows the whole history. The customer service is a call center splited around the world, therefore representatives can not take action over the problems customers have. They neither knows a headquarter add...
Entity
Categories: Cellular Phone Companies
256, Report:
#518499
Posted Date:
Nov 02 2009
Cincinnati Bell Wireless Deposit, yeah, sure after we rip you off for hundreds Internet
After using cricket wireless for years with decent satisfaction, I decided to upgrade my phone. So I purchased a blackberry, and found out that cricket does not use SIM cards. And there my woes began.First an $800 deposit (for 2 lines, mine and my fiance's) nearly stoppe...
Entity
Categories: Cellular Phone Companies
257, Report:
#503741
Posted Date:
Oct 03 2009
Cricket Wireless Broadband Cricket Cricket Communications Cricket Broadband Ridiculous Charges Internet
Cricket wants you to prepay for wireless cellular modem internet access. No problem. What they didn't tell me up front when I subscribed to their service is that if your monthly payment isn't received by the last day of the previous month, your account is suspended and they hit you ...
Entity
Categories: Internet Services
258, Report:
#502876
Posted Date:
Oct 02 2009
Cricket Wireless Tech Support Issue Dallas, Texas
i am having issues with cricket wireless about unwanted messages i am receiving on my phone.
i have called their tech support people and they just tell me to take my phone to the cricket store to fix this problem, and the people at their store that tell me its a tech support p...
Entity
Categories: Cellular Phone Companies
259, Report:
#488422
Posted Date:
Sep 01 2009
Cricket Communications , Cricket Wireless Phone Service Advice To Consumers Chula Vista, California
I am an armed guard working in a Cricket Wireless and I AM NOT A Customer. I observe day in and day out the problems customers have with this company. First of all you should ask why a wireless retail outlet has ARMED Guards. It is because the customers that cricke...
Entity
Categories: Sales People
260, Report:
#481231
Posted Date:
Aug 17 2009
Cricket Communications , Cricket Wireless Phone Service Horrible customer service and untruthful statements. Sacramento, California
Cricket Wireless has proved to me that their customer service is the worst and their ethical standards are not obided by.
I signed up with Cricket in San Diego thinking that I would have service while attending school there and also when I went back home to Sacramento, or atl...
Entity
Categories: Cellular Phone Companies
261, Report:
#478094
Posted Date:
Aug 10 2009
Cricket Wireless Ripoffs and liers. Horrible customer service! Phoenix Arizona
I have been a cricket customer for 2 years and have been very disappointed with their service. Many times I have called to have my internet service fixed and each time nothing is changed. Each time I tried to use it, it came back with a message saying 'network connection lost'. So I...
Entity
Categories: Cellular Phone Companies
262, Report:
#476412
Posted Date:
Aug 04 2009
CRICKET WIRELESS Deplorable Customer Service given from every employee from store to supervisor Louisville Kentucky
I recently added a service to my cricket acct paid in advance was given incorrect info from rep. Once I finaly got through to a customer service rep I was told nothing could be done and that the service i paid for would be refunded to contact cricket when i returned to my calling ar...
Entity
Categories: Attorney Generals
263, Report:
#474157
Posted Date:
Jul 28 2009
Cricket Wireless Phone Company Premier zones are NOT what they tell you, eating all my roam mins. they would not help me Charlotte North Carolina
I have been with Cricket Wireless for approx 8 months. I have the premier package meaning Unlimited calls and texts but only 200 roam mins. I stopped by the Cricket store in Indian trail before taking my trip to Chicago, IL. Just checking to make sure it was a Premier zone. It was!!...
Entity
Categories: Telephones
264, Report:
#469644
Posted Date:
Jul 14 2009
Cricket Wireless, Cricket Broadband Cricket Broadband is slower than dialup and unlimited access is a SCAM! Internet And Near Poor People, Nationwide
Cricket Unlimited Broadband is a scam and an outright lie. I live in the very populous city of North Las Vegas, NV (yes, that's right Las Vegas). Well, apparently Cricket considers Las Vegas (and anywhere else you happen to live) as a remote area. Their so-called broadband access...
Entity
Categories: Internet Service Providers
265, Report:
#361888
Posted Date:
Jul 13 2009
Cricket Wireless Cricket lies to their customers wont accept the responsibility for their actions, this company is very dirty Denver Colorado
in the beginning of july I Set up account with cricket . I Asked represenative about the free month of service and he told me that i would b e getting the free month of service, and that the money I paid would be going toward my second month, Same represenative told me that i woul...
Entity
Categories: Cellular Phone Companies
266, Report:
#464784
Posted Date:
Jun 25 2009
Cricket Wireless Broadband Poor Customer Service, unexplained charges, unethical McAllen Texas
Being a cricket wireless client is a true nightmare! First of all they have poor customer service. Second, their internet service does not work at all. Third, they will invade your bank account as they please, so think twice before you hand them over your credit card. This is perha...
Entity
Categories: Internet Service Providers
267, Report:
#464782
Posted Date:
Jun 25 2009
Cricket Wireless Bad Customer Service, unethical, unprofessional, nightmare McAllen Texas
Being a cricket wireless client is a true nightmare! First of all they have poor customer service. Second, their internet service does not work at all. Third, they will invade your bank account as they please, so think twice before you hand them over your credit card. This is perha...
Entity
Categories: Internet Services
268, Report:
#463552
Posted Date:
Jun 22 2009
Cricket Wireless charged me twice causing me to overdraft $300 Omaha Nebraska
i tried signing up online so i could look at my account because i have the broadband internet...i didnt know the phone # b/c it was INTERNET. so i drive down to one location and they said that they just sell phones they couldnt find the INTERNET phone # for me...so i went to one tha...
Entity
Categories: Cellular Phone Companies
269, Report:
#461174
Posted Date:
Jun 12 2009
Cricket Wireless Wireless cell phone company San Diego California
I ordered a cell phone online thru cricket wireless . I was told by a representative that I have an option for my phone to be shipped to my P.O. BOX . I waited patiently for my phone to arrive and tracked it thru FEDEX only to find that...
Entity
Categories: Cellular Phone Companies
270, Report:
#432648
Posted Date:
Jun 11 2009
Cricket Wireless Not Delivery Service Included In Package Paid For. ROAMING In Local Service Areas. CLASS ACTION NEEDED - NOT DELIVERING SERVICE AND FEATURES PAID FOR San Diego California
1. I started with Cricket last summer to try and save money. Bottom line, I have lost money when you figure in time and inconvenience. I started with the 60 month package which claims to have 120 min. of roaming included. It claims to have nationwide coverage and unlimited nationwid...
Entity
Categories: Cellular Phone Companies
271, Report:
#453925
Posted Date:
Jun 06 2009
Cricket Communications, Inc. Broke their contract with me, never informed me that they changed my contract, I never gave Cricket permission to do so. San Diego, California
Cricket has no ethics in doing business; I am a long time customer with Cricket. A few years ago, cricket had a wireless cell phone plan they offered with anytime long distance and local talk for $ 30.00 per month. Years later, I called there help line to find out how much it would ...
Entity
Categories: Cellular Phone Companies
272, Report:
#333767
Posted Date:
Jun 02 2009
Cricket Wireless - Cricket Communications Over Charging, Not rendering services Paid for, Poor Customer Service San Diego California
On April 8, 2008, I purchased a Cricket phone (Kycera Lingo - for $261.25 which was to include the first month's payment)for my daughter. The phone was suppose to include an MP3 player, as stated by Manny at Gecko Wireless - an authorized retailer for Cricket - where I purchased th...
Entity
Categories: Cellular Phone Companies
273, Report:
#456896
Posted Date:
May 30 2009
Cricket Wireless - Third Eye Communications No after the sale service or tech support Carpentersville Illinois
Purchased the telephone on May 9, 2009 for my elderly mother( age 91), that was being moved into an Assisted Living home, to replace a phone with a cracked screen. I explained what the purpose of the phone was and that it was to be her primary means of contact; they told me that the...
Entity
Categories: Telephones
274, Report:
#451043
Posted Date:
May 24 2009
Cricket - Wirless A600 Modem lies lies lies - phone number that leaves you helpless no live person to even respond to your call for help! Milwaukee Wisconsin
Lies lies lies - Cricket wireless broadband makes false promises on rebates never sends out the rebate, can't get a live person to talk to on the issues, on line reps cant help only try to sell crickets products and give you the same 1-800-cricket number which if called only takes p...
Entity
Categories: Attorney Generals
275, Report:
#450646
Posted Date:
May 13 2009
Sprint Changing plan rates without consent Overland Park, KS 66212
In March of 2008 my wife and I signed up of Sprint's unlimited data plan for our internet needs. For $59.99 a month we were given unlimited downloads and uploads at a time when most companies were charging the same for only 5gbs of data. Along with our plan we purchased a Sierra Wir...
Entity
Categories: Cellular Phone Companies